L
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App used to work great. Now it's slow, and trying to respond to customer emails is impossible. I get to type in 3 words before it freezes every single time. I have to go into my Samsung notes, write my reply, and them copy and paste it into my email response to my potential customer. That's the only way it works. I have a Samsung 21 Ultra. Yes the Message tab doesn't work.
5 people found this review helpful
Proreferral
22 February 2023
Do mean the Message tab functionality? We will look into this for any issues and update the next release. Thanks for your feedback!
Yigal Nagar
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This app used to work great, but for some reason, it's acting weird. 1. When customers request a job and post product numbers, the link for the product number doesn't work and freeze the app. 2. When setting up appointments with the address link for the map, freeze the app. I have updated the app, and I even wipe off my phone assuming it's other apps, yet it's still freeze . Something doesn't work well, and it's annoying. Please fix it. Sure you can contact me.
13 people found this review helpful
We appreciate you taking the time to leave a review, and sorry to hear about your frustration. Do you mind if we reach out to you to help resolve your issue? You can also contact us at support@proreferral.com or 1-855-723-2266.
Diana Perdomo
The app was working great but then stopped updating our points. I called the help desk and was told to delete and reinstall the app. Now we're completely locked out. We've tried to just reset the password but receive an error message and no one seems to know what to do other than send an email to reset the password every time we call the help desk.
9 people found this review helpful
We appreciate you taking the time to leave a review, and sorry to hear about your frustration. I see you are still on 4.5.0. Current version of application is 4.6.2 as of 5/31.
Do you mind if we reach out to you to help resolve your issue? You can also contact us at support@proreferral.com or 1-855-723-2266.