I really like the application. It helps me with organization, scheduling, billing, communicating with customers, etc.. My only complaint (otherwise, I would give it five stars) is when I am actively corresponding with customers through the messaging portion of application, the messages won't refresh and show the new correspondence from my customers. I have to close the app let it reload and resync in order to see the messages. When you close the app down, sometimes it logs you completely out and you have to go through the hassle retrieving your codes reentering it and then letting it resync in order to get the messages from the conversation you were literally just having. As much of an irritation this is, the application is still worth it and I have faith that the guys behind the scenes of PocketSuite will get this fixed because they seem tireless and relentless at providing great customer service. Which goes a very long way in my book. The app also syncs back and forth between my phone calendar, so I don't lose any appointments. Which is a really big deal for me.
I have been waiting for my money now for 4 days. Still not sure if im going to receive it because they say its confirmed and should be available but my bank shows nothing. This is a HORRIBLE app for any real business owner.
Although I am still learning how to use this app, it is by far, the BEST app I have ever used for client, schedule and income tracking! I just started using the "charge" feature for my customers, and the 2.5% is better than any other mobile charge app I have used. If you own a small business and need to track all your income and clients, this is the app! Even the free version does more than anyone else's free version . I will be upgrading soon to the professional version. If these guys keep it up, they will have a VERY successful app forever!
This is the first review on an app I've ever felt compelled to write, ever! I'm very happy with all this app has to offer. The customer service is absolutely wonderful. The merchant fee is a flat 2.5% with no transaction fees and payments are next day! The pro version monthly fee of $9.99 is worth all this company provides. I've had one or two issues which they fixed immediately. I look forward to seeing new features roll out. I would love for the software to be available on my laptop and for the client notes section to have custom templates available. Keep up the great work Pocket Suite!
It didn't allow me to do anything pass the start up screen horrible app
Perfect for small business owners
Several enhancements and bug fixes including:
- Same day payouts for eligible payments
- Auto-confirm all booking requests from clients
- View all sent client reminders from the messenger
- Accept payment for drop-in classes after the class is completed
- Added 5 & 6 week recurring options for appointments
- Grant "Limited Staff" employees access to notes, clients and job completion
- Fixed several issues: employees auto-applying packages, reassignments not syncing properly