Pondering Paisley
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I've sent four messages, detailed ones, thru feedback since I purchased the app. NO response from tech support or anyone until I gave you a poor rating. A security app that you pay for, that immediately isn't doing what it was made for & the company ignoring repeated reports of the error & doesn't allow refunds = a rip off. Your app disenables anti-phishing,payment security,resets the privacy locker to no password, AND shuts off the set security auto-scans, after I enable them.
IObit Mobile Security
08 October 2024
Hi, could you please describe the issue with more details and screenshots so that we can better understand it and assist you? Please contact us via Feedback inside the app. We’ll look into it and reply to you ASAP. It would be highly appreciated if you update your rating. Your support means a lot.
TAlkIN aN' CookiN
Honestly I forgot I I had paid for a subscription with this app, until I got a message from Google Play telling me what apps I'm paying for and what apps I cancelled. It said that my subscription is good until December 24th, 2024. So I decided to download the app back on my phone, I logged in and it's telling me that my subscription is done, and that I need to pay to get pro again but the app store still clearly says I have up until December 2024 before my pro subscription is done.
IObit Mobile Security
18 September 2024
Hi, sorry for any inconvenience. Could you please provide us with your detailed order information and screenshots so that we can better assist you? Please contact us via Feedback inside the app. We’ll reply to you ASAP. Thanks for your kind understanding.
Eldon Stroud
I used to have a FULL version of this app, had to replace my phone, and was only able to download the AMC Lite App.... The full version did more functions.....
IObit Mobile Security
23 August 2024
Hi, could you please describe the issue with more details and screenshots so that we can better understand it and assist you? Please contact us via Feedback inside the app. We’ll look into it and reply to you ASAP.