
IGE AYOMIDE
Yo Unity Bank!!!! I've been having series of issues with your mobile App for a while now, it's not just reliable for transaction as it crashes from time to time!!! Sometimes it doesn't show my account number and I can't make transfer without that and other times it just logs me out indefinitely! Like I'm just so sick of the App! I'm sure other customers have similar experience often times! You guys should talk the developer of the App and get all this bugs fixed! E dey vex person!!!!!!!!
1 397 people found this review helpful
Unity bank developer
31 March 2021
Dear Ayomide, we sincerely apologise for the inconvenience, please send us a mail via we_care@unitybankng.com to enable us address the issue. Thank you

Oluwaseun ODEWALE
Too many issues You can't download statement of account Network issues (a lot of times your balance won't show on the app even after several refreshes, alerts don't come in time or may never come at all) You can't upgrade your limit (if we are not allowed to upgrade our limit via the app, then why put the option on the app?) That's misinformation and it's very misleading! Don't just make an app, monitor it and make it better. It is supposed to ease the stress of customers but right now it's not!
407 people found this review helpful
Unity bank developer
12 January 2022
Hello Odewale,
We would like to chat with you with regards to your experience with us. Can you provide us your customer ID at Customercare@unitybankng.com so that we can reach out?

Mohammed Raji Abdurrahman
This is the most frustrating app to setup after downloading. Every input is rejected or declined as invalid and advised to try again. I had all the time and tried all available options I can't remember how many times but I finally set it up. I tried to login about five minutes later it has been mission impossible. I'm an active account holder with a valid debit card. Fortunately I have other bank accounts whose apps are easier to navigate. I wonder if employees of Unity Bank are happy using it.
445 people found this review helpful
Unity bank developer
08 March 2024
Hello Raji, We apologise for the difficulties you experienced while registering with us. If you would like some assistance or additional information, please contact us via Customercare@unitybankng.com and we will be happy to help you further. Wecare!