Doug Choy
- Flag inappropriate
- Show review history
Great when it works. Often password doesn't work, have to try 2-3 times, it hangs and gives an excuse of "intermittent connection error." Had to uninstall or turn off wifi then install again and it usually works. Used to call the help number so often, they recognized me by my voice. Pretty glitchy. Update: since new facelift, app looks pretty with new lights and colors. Still the same old horrible experience as ever. 😥 New message: "An error has occurred, please call for assistance." Lame...
10 people found this review helpful
TrueCuLLurz
- Flag inappropriate
- Show review history
Very easy to use for deposits without having to drive down to the bank! Only issues I've had is when the fingerprint feature automatically turns off when you want to log on and it gets extremely frustrating to have to keep turning it back on. Also I refuse to call the call center if I have any issues cuz that 1 lady is extremely rude all the time!!!
10 people found this review helpful
arlene n
- Flag inappropriate
- Show review history
This app is easy to use once I get in. It blocks me from logging in frequently. I just uninstall the app and go to the play store to download it again. No problems after that for a while. Then it does it again. It's just a pain to uninstall and installing it again. I don't know if this problem is unique to me or if it's happening to others.
9 people found this review helpful