S.I. Shuvo
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The app can't stay open in the background. Even a simple switch to other app needs it to start from the logo loading screen! OPTIMIZE or give us a lighter version of this app which only have internet, balance, recharging and other necessary options purely for SIM. This app has too many unnecessary options for a typical user. That "DISCOVER" section is utterly pointless. "Trending"&"Feed" sections are there cause other operators also did it & they're all annoying. Fix it to be better than others
141 people found this review helpful
Robi Axiata Ltd
31 July 2023
Thank you so much for your feedback. We always value your opinion and will work accordingly. Keep using My Airtel App
Fahim Ahsan
My personal experience and as a user of My Airtel for a really long time, The new App interface basically looks like garbage. The last update had a really good UI design with minimum bugs and adds. But this new app gives me a feeling of a Dystopian Nightmare. The Airtel Team should defenitely Address this issue and should approach more professionally. We want our previous UI Design back, not this Design Mess.
110 people found this review helpful
Robi Axiata Ltd
12 July 2023
Thank you so much for your feedback. We always value your opinion and will work accordingly. Keep using My Airtel App
Abdul Ahad
Worst app quality assurance. Every update adds unnecessary changes to the UI and overall design of the app. After every install it will make you say where is that I used to do! Totally nonsensical! I have many times experienced my custom made internet recharge package charged me from my debit card account but didn't complete my transaction in app saying purchased failed! When I tried to contact them their customer service said "it is not in our log please check with you bank" Horrible service.
2 people found this review helpful
Robi Axiata Ltd
20 October 2024
Dear Abdul Ahad, sorry for the inconvenience. Are you facing any app-related issues? Please share your issue in detail by filling out the form at https://cutt.ly/airtel_app_feedback. After knowing the matter we can assist you accordingly. Stay with Airtel.