
Md. Atik Hossain
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why it doesn't log in without any data plan? It worked fine some days ago. I could log in and use the app normally but now the feature is removed 😞. I can't even see my offers and balance. please bring back the feature of logging in without data. (16 Feb 2026) You got to be kidding me, there is no offer in 'my offer' section the only offer it shows is '17 tk unlimited data for 1 hour '. It's been stuck like this almost 3 weeks. Maybe I should uninstall the app and disable the sim PERMANENTLY.
77 people found this review helpful
ROBI AXIATA PLC.
February 16, 2026
Dear MD. Atik Hossain, sorry. If logged into the My Robi App, you can use it on the Robi network even without an active data pack. Please share your feedback via the "Customer Service" option "Feedback & Suggestions" on my Robi App. Special offers depend on usage. Check ‘My Offer’ or ‘Special Offer’ in the my Robi app if eligible.

Md Ahmed
I am a customer from Bangladesh. Robi’s network service is extremely poor and frustrating. The internet connection is very unstable, slow, and unreliable. I constantly face network issues, which makes it very difficult to use mobile data properly. This level of service is unacceptable from a major telecom company. I strongly request Robi to improve their network quality and provide better service to customers.
19 people found this review helpful
ROBI AXIATA PLC.
February 25, 2026
Dear Md Ahmed, sorry. To let us know the full details of your network-related problem, select the "Customer Service" option from the "Search" of My Robi App and use the "Your Complaints" option. We will work on the issue as soon as we get the details of your problem. The problem will be quickly solved. Stay with Robi.

Nowshin
The " Easy Internet" had started well and flexible. One could buy any amount of net , minutes or sms for any length of validity. Now it's a joke . It only gives a few outrageous options. Why can't I buy 2/3 GB net for a month or 15 days ? Why must I buy 4 GB at the very least for 15 days ( even If I add minutes or sms ) ? I should be quitting robi anyways, The Grameen network and offers are far better ,given their regular higher rate.
40 people found this review helpful