
Md. Atik Hossain
- Flag inappropriate
- Show review history
why it doesn't log in without any data plan? It worked fine some days ago. I could log in and use the app normally but now the feature is removed 😞. I can't even see my offers and balance. please bring back the feature of logging in without data. (16 Feb 2026) You got to be kidding me, there is no offer in 'my offer' section the only offer it shows is '17 tk unlimited data for 1 hour '. It's been stuck like this almost 3 weeks. Maybe I should uninstall the app and disable the sim PERMANENTLY.
54 people found this review helpful
ROBI AXIATA PLC.
February 16, 2026
Dear MD. Atik Hossain, sorry. If logged into the My Robi App, you can use it on the Robi network even without an active data pack. Please share your feedback via the "Customer Service" option "Feedback & Suggestions" on my Robi App. Special offers depend on usage. Check ‘My Offer’ or ‘Special Offer’ in the my Robi app if eligible.

Shawon Akash
The app itself is perfectly fine even has more useful things than other sim operator apps. but the prices of the data packs are worst. Once there was a rule by government that every data packs must have validity at least for 3 days. i really miss this rule. 1 gb for 2 hour at 28 tk. 2 hoursss?does that even make sense?
53 people found this review helpful
ROBI AXIATA PLC.
February 4, 2026
Dear Shawon, sincerely sorry, the price and validity of the packs are determined according to the needs of the customers in coordination with the market and updated over time. If you are eligible for the offer, you can view and purchase the low-priced packs applicable to you from the 'My Offers' and 'Special Offers' pages of the My Robi

Imran Nazir
The app is useful, but there is a clear bug when the app language is set to Bangla. OTP is entered in Bangla digits, which the backend does not accept, resulting in a “Bad Request” error. Changing the app language to English fixes the issue immediately. This is a localization/input handling bug, not a SIM or account issue. Please fix this for Bangla language users.
71 people found this review helpful
ROBI AXIATA PLC.
January 6, 2026
Dear Imran Nazir, sorry for the inconvenience. Please share your issue by emailing 123@robi.com.bd or calling 121 (charges apply). Our Concern Team will assist you in this regard. Stay with Robi.