
FK Zesun
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This app is completely useless. It has wasted my 30 taka, and another offer wasted my 20 taka. So I will give this app a rating of - 5 star. I purchased an unlimited MB offer for 1 day at 20 taka, but it is not working. Then, while checking the issue, the app automatically took a 30 taka loan and used it to purchase 400 MB. These problems have happened to me.
1 person found this review helpful
ROBI AXIATA PLC.
March 18, 2026
Dear FK Zesun, we are sincerely sorry, please share your issue by emailing 123@robi.com.bd or calling 121 (charges apply). Our Concern Team will assist you in this regard. Stay connected using My Robi App.

Md Ahmed
I am a customer from Bangladesh. Robi’s network service is extremely poor and frustrating. The internet connection is very unstable, slow, and unreliable. I constantly face network issues, which makes it very difficult to use mobile data properly. This level of service is unacceptable from a major telecom company. I strongly request Robi to improve their network quality and provide better service to customers.
21 people found this review helpful
ROBI AXIATA PLC.
February 25, 2026
Dear Md Ahmed, sorry. To let us know the full details of your network-related problem, select the "Customer Service" option from the "Search" of My Robi App and use the "Your Complaints" option. We will work on the issue as soon as we get the details of your problem. The problem will be quickly solved. Stay with Robi.

Shawon Akash
The app itself is perfectly fine even has more useful things than other sim operator apps. but the prices of the data packs are worst. Once there was a rule by government that every data packs must have validity at least for 3 days. i really miss this rule. 1 gb for 2 hour at 28 tk. 2 hoursss?does that even make sense?
68 people found this review helpful
ROBI AXIATA PLC.
February 4, 2026
Dear Shawon, sincerely sorry, the price and validity of the packs are determined according to the needs of the customers in coordination with the market and updated over time. If you are eligible for the offer, you can view and purchase the low-priced packs applicable to you from the 'My Offers' and 'Special Offers' pages of the My Robi