· One-click text templates: Don’t type from scratch your frequently sent text messages, like sales promos or reminders.
· Shared directory of external contacts: Your company can now upload a list of contacts in the Admin Portal. The list can then be accessed by everyone in the company using any RingCentral app or deskphone.
· Export SMS conversations: Select multiple text messages and export them into a file that you can save, download, or print.