Coway IoCare

Coway Co., Ltd

À propos de cette appli

Coway smart management solution, Coway IoCare.
IoCare is an IoT-based care solution for observing and diagnosing customer’s daily life.

[Key Features]

# Real-Time Monitoring
The IoT air purifier can monitor indoor/outdoor air quality.
The IoT water purifier can monitor water usage information and safety management service status.

# Convenient Control
You can check and control the product anytime and anywhere.
Also, you can voice-control the product with a voice recognition speaker.
Furthermore, IoCare service is being developed to be capable of AI-control to activate smart clean mode of air purifiers in advance by predicting indoor air polution level based on AI reinforcement learning process.
(Voice control/AI control is supported only on some air purifier models)

# Analysis Report
- IoCare provides analysis reports based on the usage history of IoT products and propose customized diagnostic solutions through big data analysis.

# Smart Notification and Product Management
- IoCare provides various contents for optimal product management, including smart diagnosis notifications and consumable replacement cycle guidance.
 
[Operating Environment]
Some mobile devices may not be supported.
- IoCare supports Android 7.0 OS or later

[Notes]
- IoCare service may differ by product specifications.
- IoCare service may be different for buyers or non-buyers.
- IoCare service is available only when the IoT product is connected to Wi-Fi.
- Coway products supports only 2.4 GHz of Wi-Fi (5 GHz is not supported).
: If the router provides both 2.4 GHz and 5 GHz and 2.4 GHz is disabled, make sure to enable 2.4 GHz in the router’s setting.

[OS Permissions]
※ This app requires the following permissions to provide services.
Even if you do not allow optional permissions, you can still use the service.


- Storage(photos and videos, music and audio): Update contents
* IoCare does not access your photos, videos, music, or audio files except for app updates.


- Phone: Calling the customer center
- Notification: Receive push message
- Location: Wi-Fi control for Wi-Fi setup of the product, Provide external air quality information (product's location and your location)
- Camera: Scan barcode for add products
- Local network: Device connection for product pairing

[Supported Products]
< For Korea >
- Water purifier : C(H)P-7210N, C(H)P-8200N/ 8210N/ 8310L, C(H)P-3140N, CHP-5610N, C(H)P-481L/480L, CHP-482L, C(H)P-321N/320N, CHP(I)-390L, CHP-470L, C(H)PI-7400N, C(H)P-7211N, C(H)PI-5810L, NOBLE water purifier, Icon water purifier
- Air purifier : AP-1521/2021/3021, AP-1515D, APMS-1516E, AP-0818A, AP-0119R/S, AP-2219K, NOBLE air purifier
- Bidet : Double care bidet(BAS37/38-A/B)
- Mattress : BEREX Smart Mattress S5, S7
- Others: NOBLE dehumidifier (AD-1221E), NOBLE Humidifier (AM-1421G)

< Outside of Korea >
- Water purifier : Aquamega 200
- Air purifier : Airmega 250S/300S/400S, Airmega AP-1512HHS, NOBLE air purifier

Notes et avis

A cessé de se connecter, demande une mise a jour après 4 mois et ne fonctionne plus wi-fi....2 ans plus tard, il se débranche moins....mais nous obliger à donner nos contacts, accès aux photos et téléphone pour avoir accès à un gros ventilateur hors prix. Celà démontre le peu de respect, d'intégrite vis à vis du client de la part des narketeux.

Très mauvaise expérience. Aussitôt qu'il y a une panne électrique, la connexion se perd et ça devient impossible de reconnecter sans désinstaller puis réinstaller l'application. Même cette technique ne fonctionne pas toujours. Plein de demande d'accès de l'application. Pourquoi un purificateur d'air demande t-il accès à mes photos, vidéos et au téléphone?

L'application refuse de démarrer et dit qu'une mise à jour doit être fait mais il n'y a aucune mise à jour disponible. Se déconnecte aussi fréquemment et demande une modification de mot de passe.