![](https://play-lh.googleusercontent.com/a/ACg8ocJjs1HXCB3bpZ1_4LEr2oJCm62b5RTyfJeE_5Za96h8eczcYA=s32-mo)
Paul Reed
Yeah paid for the year subscription which turns out to be just an amount of tokens that clearly won't last the year. Now the app won't even let me use my tokens that I've paid for, just doesn't accept when trying to hit the photo or video button. After reading the other reviews it seems like I won't build my hopes up on any refund. Don't do it
8 people found this review helpful
Glam Labs, Inc.
June 18, 2024
We’re really sorry to hear this. Please try pressing "restore purchases" and restarting the app. If the issue persists, contact us at contact@glamlabs.app. We’ll make sure to resolve the issue or arrange a refund. Your satisfaction is important to us, and we're here to help! 🌟
![](https://play-lh.googleusercontent.com/a/ACg8ocJ8D4-zSEns-LRUKVv6GXFKQY0gx-SmnF5X8tFvQvRWICmPHBA=s32-mo)
Tomaž Beti
Don't buy!!!! It will cost you a yearly or weekly subscription, but for that you only get a LIMITED number of tokens, you can use to generate videos. You will need to keep buying even if you payed for subscription. It also takes 1 hour to convert 30 sec video and that is also the max length of the videos you ca convert. This is a down right scamm.
12 people found this review helpful
Glam Labs, Inc.
June 18, 2024
We're really sorry to hear about your experience. The maximum length of the video is 60 seconds, but this may require additional coins. We do mention that the subscription is not unlimited before purchasing. If you're facing issues or feel misled, please contact us at contact@glamlabs.app. 🌟
![](https://play-lh.googleusercontent.com/a-/ALV-UjVb-WVQ-WJLFFvdkLaQZdaaSLJzWP7f9w5IkngGKNpLKE-gKmU=s32)
Lost American
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If I could give this company a zero I would or a negative number I would. They use the old bait and switch. They showed you a discount price from $43 to $17.99. I purchased that thinking that I would be able to generate videos. Isn't the case they said that I could use the basic features and Justice do pictures. Purchased an additional $17.99. I submitted my video three times to them and waited for over three hours beyond the one hour limit that they said would generate the video. No help
5 people found this review helpful
Glam Labs, Inc.
June 18, 2024
We sincerely regret what happened. Please click "Restore purchases" and restart the app to see if it helps. If you still have problems, please contact us at contact@glamlabs.app and we will try to solve the problem. Your satisfaction is important to us, and we strive to do everything right for you. 🌟