Medallia Mobile 3
2,8star
1,76KÂ avis
100K+
Téléchargements
Tout public
info
Ă€ propos de l'application
Medallia Mobile is the ultimate tool for closing the loop with customers fast. New role-based dashboards, streamlined workflows, and built-in alerts put real power in the hands of your workforce to take quick action on trends or feedback in real-time.
Listening and responding to feedback becomes a habit when you bring the customer experience to employees at all levels with an intuitive interface and the ability to access this critical information anywhere, anytime:
Role-based dashboards mean instant access to the most relevant, fine-tuned CX metrics for every employee
Close the loop fast via email and phone
Call customers back and record call results
Quick email replies with starter templates, or forward to colleagues
View, close, or reopen alerts
Optimized case management actions and ability to assign a case to user and/or role
Consistent look and feel between mobile and web with common modules that have the same behavior and user-defined filters in both
Self-service administration makes it easy to set up and build dashboards for each role, aligning every employee with their most important customer experience metrics. Users can then view individual customer feedback and see the full context of each response along with related case management activities.
Medallia Mobile 3 is built with the Medallia Alchemy design system to provide a consistent, fundamentally better user experience between mobile and desktop. And support for Single Sign-on, Pincode, and Enterprise Mobility Management platforms makes it easy to manage user access across your organization from one place.
Download Medallia Mobile 3 today to activate your employees everywhere by putting real power into the hands of your mobile workforce.
About Medallia:
Medallia Mobile provides access to the Medallia Enterprise Feedback Management solutions used by Global 2000 companies around the world to track customer satisfaction.
Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies.
--
On behalf of the Medallia customer with which you are employed, affiliated, or associated, you’re agreeing to the following terms when you install or use the Medallia Mobile app. This is a legally binding agreement, so please read it carefully: http://www.medallia.com/legal-terms-medallia-android-mobile-app/
Listening and responding to feedback becomes a habit when you bring the customer experience to employees at all levels with an intuitive interface and the ability to access this critical information anywhere, anytime:
Role-based dashboards mean instant access to the most relevant, fine-tuned CX metrics for every employee
Close the loop fast via email and phone
Call customers back and record call results
Quick email replies with starter templates, or forward to colleagues
View, close, or reopen alerts
Optimized case management actions and ability to assign a case to user and/or role
Consistent look and feel between mobile and web with common modules that have the same behavior and user-defined filters in both
Self-service administration makes it easy to set up and build dashboards for each role, aligning every employee with their most important customer experience metrics. Users can then view individual customer feedback and see the full context of each response along with related case management activities.
Medallia Mobile 3 is built with the Medallia Alchemy design system to provide a consistent, fundamentally better user experience between mobile and desktop. And support for Single Sign-on, Pincode, and Enterprise Mobility Management platforms makes it easy to manage user access across your organization from one place.
Download Medallia Mobile 3 today to activate your employees everywhere by putting real power into the hands of your mobile workforce.
About Medallia:
Medallia Mobile provides access to the Medallia Enterprise Feedback Management solutions used by Global 2000 companies around the world to track customer satisfaction.
Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies.
--
On behalf of the Medallia customer with which you are employed, affiliated, or associated, you’re agreeing to the following terms when you install or use the Medallia Mobile app. This is a legally binding agreement, so please read it carefully: http://www.medallia.com/legal-terms-medallia-android-mobile-app/
Date de mise Ă jour
La sécurité, c'est d'abord comprendre comment les développeurs collectent et partagent vos données. Les pratiques concernant leur confidentialité et leur protection peuvent varier selon votre utilisation, votre région et votre âge. Le développeur a fourni ces informations et peut les modifier ultérieurement.
Aucune donnée partagée avec des tiers
En savoir plus sur la manière dont les développeurs déclarent le partage
Aucune donnée collectée
En savoir plus sur la manière dont les développeurs déclarent la collecte
Les données sont chiffrées lors de leur transfert
Vous pouvez demander la suppression des données
Notes et avis
2,9
1,73KÂ avis
Nouveautés
We update the Medallia Mobile app regularly to make it faster and more stable for you.
This version includes bug fixes and performance improvements.
This version includes bug fixes and performance improvements.
