Remote Support for Samsung SDS
4,0star
48 avis
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À propos de l'application
Samsung SDS EMM Remote Support enables IT Admin's remote troubleshoot when users encounter a problem.
It is a remote troubleshoot solution for the IT Admin and users of Samsung SDS EMM.
Samsung SDS EMM Remote Support provides:
- Doesn't require in-person analysis
- Supports Samsung Galaxy or other devices with Android 4.4 (Kitkat) or higher version. (the other devices only use screen share)
- IT Admin may record device screen as a video clip or screenshot for the reproduction purpose during the remote support
- Enables IT Admin to send the compressed files to the user and vice versa.
Samsung SDS EMM Remote Support is provided upon a valid license.
It is a remote troubleshoot solution for the IT Admin and users of Samsung SDS EMM.
Samsung SDS EMM Remote Support provides:
- Doesn't require in-person analysis
- Supports Samsung Galaxy or other devices with Android 4.4 (Kitkat) or higher version. (the other devices only use screen share)
- IT Admin may record device screen as a video clip or screenshot for the reproduction purpose during the remote support
- Enables IT Admin to send the compressed files to the user and vice versa.
Samsung SDS EMM Remote Support is provided upon a valid license.
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Notes et avis
4,2
44 avis
Nouveautés
- Android R support
- Raise minimum supported OS version (Lollipop or higher)
- Display usage time when disconnecting
- Change applied license to KPE-Standard
- Raise minimum supported OS version (Lollipop or higher)
- Display usage time when disconnecting
- Change applied license to KPE-Standard
