Körber Xpert View

Maintastic GmbH

À propos de l'application

Körber’s remote service Tool is a real-time collaborative solution for fast troubleshooting, increased productivity, availability, and quality, whilst reducing maintenance cost.

With Körber Xpert View a Service specialists and crucial information for your inhouse technicians are at your finger tips when you need them most. Real-time knowledge sharing and troubleshooting, audio-visual connections, as well as documentation with checklists and videos will support your maintenance and service teams on your shop floor with maintenance and component replacement.Our Körber machine experts will assist your technicians every step of the way. By sharing real-time visual information error-less maintenance can be assured.

• Enhanced expert support
• Knowledge sharing in real-time
• Full HD video and audio streams
• On-screen online instructions
• Documentation with checklists, pictures and videos
• Additional apps for smart glasses on request

Nouveautés

- Upgraded tickets: “Cases” are now “Tickets” with rich text descriptions and multiple workflow executions.
- Simplified task management: Manage all tasks across tickets in one place, now with due dates.
- Faster navigation: View asset (former product) and ticket types directly in the main menu.
- Enhanced communication: Search chat messages & upload multiple files.