Your customers write on Instagram, WhatsApp, Facebook, email and your website chat. HelpStack puts all of it in one inbox on your phone.
When a message comes in, your phone buzzes and a reply draft is already waiting. The draft uses your own website, your shop facts and how your team usually answers. Send it as it is, change a word, or write your own.
What you can do in the app:
- See every conversation that still needs you, longest wait first
- Approve an AI draft with one tap, or tell the AI what to change
- Get a notification for each customer message that needs a person; messages the AI already answered stay quiet
- Switch between workspaces if you run more than one shop
- Look up order status from Shopify or WooCommerce right in the conversation
Setup, billing and channel connections happen on helpstack.eu. Sign in with your email, Google or Apple.
Answer every customer message from one inbox, with AI drafts ready to send.
Date de mise à jour
1 nvb 2026