Soli Deo Gloria
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The androids started working together again. But iPhones and iPads are not. I've sat down with the iUsers to troubleshoot with them, and even after following the reset push notifications instructions, their iDevices and my android simply do not send notifications to one another. It's like email. I have to open Wire in order to download the messages. So do they. I can't figure it out.
41 people found this review helpful
Wire Swiss GmbH
October 14, 2024
Please make sure to check our article on this topic:
https://support.wire.com/hc/en-us/articles/203624294-What-can-I-do-if-I-m-not-getting-any-notifications-on-Android
muffin man
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I'm deleting this app because it don't work. I contacted support and they suggested leaving the app open for an extended period of time to see if that would correct the issue. It still don't work. Decrypting messages and waiting for network. It's been like this for at least 6-8 weeks. I'm going back to KIK and that app sucks now too. I guess I should take this as a sign to quit hiding messages. Edit.....I've tried rebooting the phone, force stop on app, check for updates, leaving app open. 👎👎
37 people found this review helpful
Joseph DESantis
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The Wire App will not open. I have uninstalled, reinstalled and it will still not open. This has been going on for days. Please fix it. Update, I see it took you five days to respond. Just yesterday, your company did something so that the app could finally connect to my phone. Now, I did buy a new phone, but all of my other apps had no problem connecting to my new phone, only yours. I see no change in the rating for now. Let's see how it works.
11 people found this review helpful
Wire Swiss GmbH
May 10, 2024
Can you create a ticket at https://support.wire.com/hc/en-us/requests/new so that we can take a closer look at your issue? Please include detailed steps you've taken, any errors encountered, and if possible, attach a screenshot illustrating the issue.