david dutrieux
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When mysafetravels asks for your name as it is on your vaccination certificate, leave out the comma or it won't work. It took me weeks to figure out that this was the problem :)
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Government of Malaysia
13 juli 2022
Dear User, we are truly sorry for your unpleasant experience and are always striving to improve our app. If you have an issue or any suggestion kindly write to us through our HELPDESK and we will revert as soon as possible.
Robert Satoer
for people who wants to visit malaisia and need their covid status to be changed, check if you're birthday and other profile details are filled in. my status didn't change because I didn't filled in my birthday. gave us a lot of stress and the helpdesk while being helpfull gave us only standart protocol solutions. hope this information helps future travelers in advance - copied from other site, Recently, the government requested all users to add their date of birth to the app. Those who don't update their MySejahtera profile could find that the app won't display their vaccination status properly. Instead, it could appear as 'partially vaccinated' or 'unvaccinated'. That's bad, as it could lead you to be barred from premises if your vaccination status doesn't show up as 'Fully vaccinated'. Your fully vaccinated status will not be displayed on MySejahtera profile if you dont update your Date of Birth. Fortunately, fixing that is easy enough. Just open the MySejahtera app, then go to 'My Personal Details' under the settings menu. But it might take some time for the system to update your status, so keep that in mind if you have any plans to travel. If your status hasn't been updated, try updating your profile to see if it helps. For other news and updates like this
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