Hi,
Thank you for your review.
Please contact us at keepingyouhappy@choosemuse.com as we want to make this right. We have 1 year exchange policy, as well as a money back guarantee so please contact us and we can discuss it further.
Have a nice day!
Muse Customer Care Team
keepingyouhappy@choosemuse.com
1-800-508-MUSE (6873)