■ Khetha kalula futhi ngokushesha imenyu oyifunayo, Ikhaya
· Ungathola kalula futhi usebenzise amamenyu asetshenziswa njalo njengamarekhodi ami, ibhokisi lebheji, ukusesha, namarekhodi omsebenzi ekhasini lasekhaya.
■ Uma uzivocavoca phakathi nesifundo, zivocavoce ukuzulazula
· Isevisi ye-Trangle navigation inwetshiwe kusukela ekuqwaleni izintaba kuya kuyo yonke imidlalo.
· Manje, ungakwazi ukuhlola futhi wamukele izikhombisi-ndlela emigwaqweni enwetshiwe ezweni lonke, okuhlanganisa hhayi nje kuphela imizila yezintaba, kodwa nemigwaqo yabahamba ngezinyawo, izindlela zamabhayisikili, nemizila.
· Uma uzivocavoca ngomsindo ocingweni lwakho luvuliwe, ungathola isiqondiso sezwi uma uchezuka endleleni ngesikhathi sokuzivocavoca.
■ Thola indawo ofuna ukuya kuyo futhi uhlole umzila wesifundo owufunayo
· Ungakwazi ukucinga indlela eya emdlalweni owufisayo noma yikuphi ezweni.
· Setha izindawo zokusuka/zokufika nezitobhi, khetha inkambo efanele, bese uthola izikhombisi-ndlela.
■ Uma ufuna ukuya noma yikuphi eduze kwami, hlola indawo ezungezile.
· I-Trangle iphakamisa izindawo eziseduze ongaya kuzo ngokusekelwe endaweni yakho.
· Bheka izintaba okufanele uzivakashele eduze nawe, izifundo zokuhamba izintaba ezidumile, nezindlela zokuhamba ezidumile, futhi uhlole izifundo ezirekhodwe amalungu aseduze ngesikhathi sangempela.
■ Ulwazi oluwusizo lapho uzivocavoca uthi shazi ebalazweni
· Ungahlola ulwazi oluwusizo njengokuvakasha kwezindawo, izinsiza, izindawo zamabheji, izindawo zezintaba, izifundo eziyinhloko, nezindlela zokuhamba izintaba kumephu ngokubuka nje.
· Zivocavoce ngokuphepha ngokwengeziwe ngokubheka ulwazi oludingekayo lapho uthi shazi lapho uzivocavoca noma uhamba ngezinyawo endleleni.
■ Ncoma izindawo ezinhle zokuzivocavoca nokuhamba ngendawo, isikhathi, nezinga lobunzima
· Sincoma izindawo ongaya kuzo ngokusekelwe kudatha ehlukahlukene yangaphandle yeTrangle.
· Uma uzibuza ukuthi uzoya kuphi, zama ukuzivocavoca usebenzisa okuqukethwe okunconyiwe.
■ Londoloza izindawo nokuqukethwe okuthakaselayo
· Uma kukhona indawo noma isifundo osithandayo, yigcine.
· Ungakwazi ukubuka okuqukethwe okugcine ngesikhathi esisodwa kokuthi Izintandokazi.
■ Okuqukethwe okuningi okuhlukahlukene
· Ulwazi olunikezwe kokuqukethwe kwe-Trangle, njengezintaba, izifundo, nezincwadi zezifundo, seluhluke kakhulu.
· Ungahlola ulwazi oluningiliziwe mayelana nezifundo nezintaba ezinconyiwe ezinikezwe iTrangle, kanye nolwazi lobunzima olulinganiswa ngokusekelwe kudatha ehlukahlukene njengebanga, isikhathi esidingekayo, ukuzuza ukuphakama, kanye nokuphakama ngaphezu kolwandle.
■ Imisebenzi yokujabulela ku-inthanethi nokungaxhunyiwe ku-inthanethi namalungu e-Trangle
· Inselele ohambweni oluhlukahlukene, finyelela amarekhodi, futhi ujabulele ukuzivocavoca okujabulisayo.
· Xhumana futhi uqhudelane namanye amalungu, ubambe iqhaza emiqhudelwaneni yesikhathi sangempela, futhi uthole imiklomelo ehlinzekwe ngokuya ngemishini.
■ Yenza ukuzivocavoca kube mnandi kakhulu futhi uklomelise amabheji namaphuzu okuhlangenwe nakho
· Sihlinzeka ngamabheji ahlukahlukene kanye nemiklomelo yesipiliyoni kuye ngokusebenza kokuzivocavoca ngakunye.
· Jabulela ukuzivocavoca ngokuthola amabheji atholakala eziqongweni zezintaba zasekhaya neziphesheya kwezilwandle, amapaki, izindlela zokuhamba ngezinyawo, izindlela zamabhayisikili, izikhungo zokunikeza izitifiketi zamabhayisikili, nezindawo eziheha izivakashi.
· Njengoba uthola ulwazi, izinga lakho liyakhula, futhi uma uthola amabheji izikhathi eziningi, ungaba umnikazi webheji.
■ Ulwazi lwemvume yokufinyelela kuhlelo lokusebenza (AOS)
[Amalungelo okufinyelela ngokuzithandela]
· Indawo: Irekhodi lamanje lokuzilolonga elisuselwe endaweni, isitifiketi sokuzivocavoca, ukusesha izifundo eziseduze, izinkomba
· Umsebenzi womzimba: oxhunywe nenani lezinyathelo
· Izaziso: Imicimbi, izaziso zenzuzo, izaziso zokutholwa kwebheji, njll.
· Isitoreji, Izithombe: Londoloza amafayela ezifundo zokuzivocavoca, izilungiselelo zephrofayili
· Ikhamera: Thatha indlela kanye nezithombe zephrofayili
· Umculo Nomsindo: Isiqondiso sezwi ngesikhathi sokuzivocavoca
■ Trangle Customer Center Information
· I-imeyili: tranglecs@trangle.com
· 1:1 Ibhodi Lezaziso Zombuzo: Trangle App > Imisebenzi Yami > Izilungiselelo > 1:1 Umbuzo
■ Ulwazi lokuxhumana lukanjiniyela
· Oxhumana naye kanjiniyela: tranglecs@trangle.com
· Ikheli: 9th floor, Samhwan Hypex, 240 Pangyoyeok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do
Kubuyekezwe ngo-
Nov 1, 2024