FCMB Easy Agent

FIRST CITY MONUMENT BANK LIMITED

Mayelana nalolu hlelo lokusebenza

Siyakwamukela ku-FCMB Easy Agent, uhlelo lokusebenza oluhle kakhulu lwebhange elingenamthungo nezinsizakalo zezezimali. Ithuthukiswe ukuze iqhube ukufakwa kwezimali futhi ibhekelele izidingo zabanikazi bezitolo namabhizinisi amancane, i-FCMB Easy Agent inikeza inkundla eguquguqukayo nesebenziseka kalula yokuphatha okwenziwayo kanye nokugibela njenge-ejenti.

Izici Eziyinhloko:

Ukuphathwa Kwe-ejenti Yezinga Eliningi: Ngokuphumelelayo futhi uphatha ama-ejenti anesakhiwo sethu esinezigaba, esiklanyelwe ukuthuthukisa ukusebenza kwe-ejenti nemikhawulo yokwenziwayo.

Imisebenzi Engenamthungo: Yenza amadiphozithi, ukhokhe izikweletu, futhi udlulise amabhange kalula. Jabulela ukuzinza okuphezulu kokwenziwe nezici zokuxazulula ngokushesha.

I-Agent Self-onboarding: Ama-ejenti angakwazi ukungena ngokushesha futhi kalula ngohlelo lokusebenza lweselula, anikeze imininingwane edingekayo kanye nolwazi oluqinisekisayo.

I-POS (Iphuzu Lokuthengisa) kanye Nokufinyelela Kweselula: Finyelela inkundla ngokusebenzisa kokubili i-POS nezinhlelo zokusebenza zeselula, uqinisekisa ukuguquguquka nokuba lula.

Ukuphathwa Kokwenziwayo: Yenza kusebenze, vala, futhi usethe imikhawulo yezinhlobo ezahlukene zokwenziwe. Gada futhi uphathe imininingwane yokwenziwe kalula.

Ukulawulwa Kwezingxabano: Lungiselela ukuphatha izingxabano eziteshini eziningi, uqinisekisa ukuxazululwa okuphumelelayo nokulandelela.

Ukwesekwa Kwamakhasimende: Phakamisa futhi ulandelele izinkinga ngohlelo oludidiyelwe lwamathikithi, oluqinisekisa izinqumo ezisheshayo nezisebenzayo.

I-Virtual Account Wallet Funding: Thola uxhaso ku-wallet yakho ngokudluliswa kwemali evela kuzinhlelo zokusebenza zebhange zezinkampani zangaphandle, ngezaziso ngokwenziwe ngempumelelo.

Uphenyo Lwebhalansi Nokuhoxiswa Kwekhadi: Hlola kalula izilinganiso ze-akhawunti futhi wenze ukuhoxiswa kwamakhadi ngohlelo lokusebenza.

Yini entsha

Dispute Management Menu: Simplified interface for faster dispute resolution and tracking.
Unified PIN: Single secure PIN for seamless access across services.
Complaints Menu: Dedicated portal for submitting and tracking customer complaints.
Network Monitoring: Real-time tools for improved network performance and reliability.