
Brooke Haydon McLain
Even after deleting the app and re-installing it, the login page says my password has expired - even though it still works perfectly on the website login. There is no way to currently reset your account password because the app redirects you to a web page that goes completely blank after typing in your email and clicking the 'reset password' button. APP DEVS, PLEASE FIX THIS ISSUE ASAP!
3 people found this review helpful

Rob G
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Edit: Can't add any numbers. Specifically in the pay invoice section and verify with social security number after Docusigning, in the APP version. I Switched to Browser to bypass the errors. When entering the credit card or ACH info it just kept saying Error, Fields Can Not Be Blank when hitting submit, all fields full. When entering social security number after docusign to verify identity, you hit Finish and nothing happens. the Verify with social comes back up and your stuck in that loop. thx
Hi Rob! Thanks for your feedback š Weād love to help ā could you please let us know where exactly youāre trying to enter numbers (e.g., message, organizer, invoice, etc.)? The more details you share, the faster we can sort it out! You can also email us at support@taxdome.com.

G Q
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UI could be fixed. At one point, the "checkmark" to complete on a page is so high that the phone's UI (battery and wifi network) blocked the part that can be pressed. Also, please update the app icon to be material themed. Currently it is a square inside a circle.
3 people found this review helpful
Thanks a lot for your feedback! š Weād love to investigate the issue with the checkmark UI ā could you please send us a screenshot at success@taxdome.com so we can better understand the case?
Weāre also reviewing the app icon and appreciate the suggestion!