I-IMBD CRM iwuhlelo lokusebenza olunamandla noluphelele lweCustomer Relationship Management (CRM) oluklanyelwe ukuhlehlisa nokuthuthukisa izinqubo zebhizinisi ngokuphatha ngempumelelo abasebenzi, amaklayenti, nemisebenzi. Ngesixhumi esibonakalayo esinembile nesisebenziseka kalula, i-IMBD CRM inikeza ulwazi olungenazihibe kumabhizinisi abo bonke osayizi, okubenza bathuthukise ukukhiqiza kwabo futhi bakhulise ukwaneliseka kwamakhasimende.
I-IMBD CRM inikeza ihabhu eliphakathi nendawo yokugcina nokuhlela imininingwane ebalulekile ngabasebenzi, amaklayenti, kanye nemisebenzi. Ivumela amabhizinisi ukuthi alandelele ngempumelelo ukusebenza kwabasebenzi, anikeze imisebenzi, futhi aqaphe ukuqhubeka kwawo. Lokhu kunikeza abaphathi amandla okusabalalisa imithwalo yemisebenzi ngempumelelo, ukuqinisekisa ukuqedwa kwemisebenzi ngesikhathi, nokukhuthaza ukusebenzisana phakathi kwamalungu eqembu.
Nge-IMBD CRM, ukuphatha ukusebenzisana kwamaklayenti kuba lula. Uhlelo lokusebenza luvumela amabhizinisi ukuthi agcine imininingwane yamaklayenti enemininingwane, kufaka phakathi imininingwane yokuxhumana, umlando wokuxhumana, kanye nezintandokazi. Lokhu kunikeza amandla amaqembu okuthengisa namasevisi amakhasimende ukuthi alethe ukuzizwisa komuntu siqu, akhe ubudlelwano obuqinile, futhi anikeze isevisi ehlukile kumakhasimende.
Ngokungeziwe ekuphathweni kwabasebenzi namakhasimende, i-IMBD CRM inikeza amakhono aqinile okuphatha umsebenzi. Abasebenzisi bangadala, banikeze, futhi balandelele imisebenzi, babeke izinsuku zokugcina, futhi baqaphe ukuqhubeka. Uhlelo lokusebenza futhi lusiza ukubambisana ngokuvumela amalungu eqembu ukuthi axhumane, abelane ngamafayela, futhi ahlanganyele kumaphrojekthi, aqinisekise ukuxhumana okungenazihibe kanye nokwenza umsebenzi ophumelelayo.
I-IMBD CRM igqama ngokubika kwayo okunamandla nezici zezibalo. Inikeza imininingwane ebalulekile ekusebenzeni kwabasebenzi, ukuzibandakanya kwamakhasimende, kanye nokukhiqiza kwebhizinisi kukonke. Le mininingwane isiza amabhizinisi ukuthi enze izinqumo eziqhutshwa yidatha, ahlonze izindawo okufanele athuthukiswe, futhi athuthukise ukusebenza kwawo ukuze kuthuthukiswe ukusebenza kahle nempumelelo.
Nge-IMBD CRM, amabhizinisi angathola ukwanda kokukhiqiza, ukwaneliseka kwamakhasimende okuthuthukisiwe, nokusebenzisana kweqembu okuthuthukisiwe. Ngokuhlanganisa ulwazi olubalulekile kanye nokuhlinzeka ngamathuluzi anembile, i-IMBD CRM inika amandla amabhizinisi ukuze aqinise ubudlelwano, aqondise izinqubo, futhi aqhubekise ukukhula.
Kubuyekezwe ngo-
Jun 5, 2023