MyMediclinic 24x7

3.7
288 reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

With the MyMediclinic 24x7 app, you can now schedule an in-person, video or phone cosultation with your preferred Mediclinic doctors and manage all of your medical appointments at the touch of a button. Download the Mediclinic 24x7 app now.

Features:
- View profiles of all Mediclinic Doctors
- Search and discover your prefferd doctor based on name, speciality clinic or hospital
- Further filter your doctor based on language spoken, insurance coverage and gender
- Book a real time appointment 24x7 at facility, over a call or through a video consultation
- Manage your appointment ie. Reschedule & cancel anytime
- Be notified if your doctor has an earlier availability
- Upload all necessary identity and insurance documents
- Book and manage appointments for your friends and family members

For app support, please call 800 2022 or email mymediclinic24x7@mediclinic.ae
Updated on
Jul 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Audio and 4 others
This app may collect these data types
Personal info, Photos and videos and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
286 reviews
Laura Bowen
June 26, 2024
Need to enter log-in details EVERY time you use the app. Seems to pick and choose when you can book appointments/where you can book them for. Turned on option to be informed if earlier appointments become available - you get a message to say there's an earlier appointment but then you open the app and there is no option to take that appointment. Not great. Update: the reply doesn't actually address the points I've made above. I would like to stay logged in, but it logs you out every time.
Did you find this helpful?
Mediclinic Middle East
June 26, 2024
Thank you, Laura. We recommend staying logged in to the app. Unfortunately, facial recognition and fingerprint are not supported yet to ease the log in process. Early appointment availability is first-come, first-served. Appointments default to nearby facilities and soonest providers. For specific results, please use advanced search or filters.
Natasha Thomas
March 26, 2024
Too many bugs in the app. It's listed my child as the account owner after the last update and doesn't allow me to fix that as the keyboard never pops up. It sends notifications for earlier appointments, but when you click to book, it asks you to sign in with the phone number but never sends the OTP to it. This is in spite of already being signed in on the app!
6 people found this review helpful
Did you find this helpful?
Mediclinic Middle East
March 29, 2024
Hi Natasha, The new app release, 2.2.1, addresses bugs reported. Please download the new version. For a fix to the account ownership issue, call 800 2022 or email reviews@mediclinic.ae with contact details. Thanks for your patience.
Hani Ghibeh
July 13, 2024
The worst app. Tried to search for neurologist could not find I have to fully register and locate myself after long process it asked me to call . Really useless . I will just delete it .. useless
Did you find this helpful?
Mediclinic Middle East
July 13, 2024
Dear Hani, We appreciate your feedback. Comments like yours are essential to improving the services we provide. If possible, please email us at reviews@mediclinic.ae so we may retrieve your file and contact you personally to discuss your concerns further.

What's new

- Few patches for bugs in version 2.3.0
- Highlighted timezone during appointment booking