MyMediclinic 24x7

3.7
276 reviews
100K+
Downloads
Content rating
Everyone
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About this app

With the MyMediclinic 24x7 app, you can now schedule an in-person, video or phone cosultation with your preferred Mediclinic doctors and manage all of your medical appointments at the touch of a button. Download the Mediclinic 24x7 app now.

Features:
- View profiles of all Mediclinic Doctors
- Search and discover your prefferd doctor based on name, speciality clinic or hospital
- Further filter your doctor based on language spoken, insurance coverage and gender
- Book a real time appointment 24x7 at facility, over a call or through a video consultation
- Manage your appointment ie. Reschedule & cancel anytime
- Be notified if your doctor has an earlier availability
- Upload all necessary identity and insurance documents
- Book and manage appointments for your friends and family members

For app support, please call 800 2022 or email mymediclinic24x7@mediclinic.ae
Updated on
Apr 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Audio and 4 others
This app may collect these data types
Personal info, Photos and videos and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
274 reviews
Natasha Thomas
March 26, 2024
Too many bugs in the app. It's listed my child as the account owner after the last update and doesn't allow me to fix that as the keyboard never pops up. It sends notifications for earlier appointments, but when you click to book, it asks you to sign in with the phone number but never sends the OTP to it. This is in spite of already being signed in on the app!
5 people found this review helpful
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Mediclinic Middle East
March 29, 2024
Hi Natasha, The new app release, 2.2.1, addresses bugs reported. Please download the new version. For a fix to the account ownership issue, call 800 2022 or email reviews@mediclinic.ae with contact details. Thanks for your patience.
Abdul Mawla
March 6, 2024
This app is useless. It wasn't the first time, yesterday I booked an appointment for today using the app, I received an SMS confirming the booking, but when I arrived today for the appoitment, I was surprised they denied any appointment, forcing me to return home, which is 50 km away, due to mismanagement. Even the customer service representative said they are not responsible for the app or any appointments made through it. As a result, we decided not to return back to this hospital.
1 person found this review helpful
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Mediclinic Middle East
March 15, 2024
Our team investigated the incident and confirmed that an appointment was created through the app but in error, your husbands name was selected. We changed the name on the appointment but, as we understand, there was a short delay to see the doctor and you decided not to wait. For additional information, please email us at reviews@mediclinic.ae.
Mick P
April 22, 2024
Now app is asking for new verification and dob but you can't add the year except by going through month by month. Total waste of time and why is it asking for Emirates id again you have that and all my insurance details. This is really pathetic...still no update and still not working even after multiple complaints to your call centre and to your app support.....
1 person found this review helpful
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Mediclinic Middle East
March 29, 2024
We regret to hear that your experience has been unsatisfactory. A new release 2.2.1 is ready. Please update. For individual support, please email your details to reviews@mediclinic.ae or call 800 2022

What's new

What's included in our latest build:
- Update to fix a keyboard flickering issue observed in Android devices
- Our patients will now have the option to filter by preference of hospital/clinic
- Direct access to your mediclinic patient portal
- Update react native version to improve app performance