MyMediclinic 24x7

175 reviews
Content rating
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About this app

Mediclinic Middle East is the UAE's leading private healthcare operator with seven hospitals and 20 clinics in Dubai, Abu Dhabi and Al Ain.

With the MyMediclinic 24x7 app, you can now schedule in-person or video appointments with your preferred Mediclinic doctors and manage all your appointment bookings at the touch of a button.

• View profiles of all Mediclinic doctors and healthcare practitioners
• Search and select doctors by speciality, location, languages spoken, insurance coverage and gender
• View all available in-person and video appointments and choose a time and date that suits you
• Book your appointment online
• Reschedule or cancel a booking
• Receive notifications if your doctor becomes available at an earlier time
• Receive appointment reminder notifications
• Upload all necessary identity and insurance documents
• Book and manage appointments for all your family members
• Online payment coming soon

For easy management of all your medical appointments, download the MyMediclinic 24x7 app now. For app support, please call 800 2022 (from inside the UAE) or email

MOHAP Approval: I3GIWVKV-010323
Updated on
Nov 11, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Audio and 4 others
This app may collect these data types
Personal info, Photos and videos and 4 others
Data is encrypted in transit
Data can’t be deleted
175 reviews
Andjela Pjevic
March 27, 2023
After last update, app is HORIBLE. Nothing is working properly, it is very difficult to find a doctor, to book an appointment, every time you have to spend a lot of time and patience to get confirmed booking. Photo of doctor is missing in search area, you can not filter by hospital nor town, etc. Very, very, very bad app. Previous one was much easier and simpler.
Did you find this helpful?
Mediclinic Middle East
March 28, 2023
We appreciate your feedback. Comments like yours are essential to improving the services we provide. We will make sure to notify our team about your concern.
Алексей Алексеевич
January 4, 2023
Generally idea is not bad, but to get an appointment you have to register patient with documents ID on a system which you may not have with you, and which you don't need over the phone. Don't be mislead by main purpose of this app, it is not for improve the customer expirience, but pure cost saving by provider, no need to keep beeg reservation department. All they cost on your time.
3 people found this review helpful
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Mediclinic Middle East
January 31, 2023
Hi Алексей Алексеевич, We welcome all feedback to help us improve the service we provide to our patients, and we would very much like to help you with the difficulties you have described. We would like to get in touch with you; please can you send us your mobile number or email address to
Graeme Lowther
February 10, 2023
Impossible to book an appointment. Despite being logged-in and a registered patient with mediclinic for 6 years, I still need to enter my Emirates ID and insurance card. What a pain. I don't carry these with me most of the time. Total fail. MC have my documents on file, why are they not associated with my login on the app? I just had to call for an appointment in the end. If they want people to book appointments through this app then they need to make less bureaucratic and easier.
2 people found this review helpful
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Mediclinic Middle East
February 13, 2023
Hello, we are sorry you feel this way about your experience, and we appreciate your feedback. This will help us improve our app. To discuss your concerns in detail, please get in touch with us via direct message or email us at with your patient details. Thank you.

What's new

This release includes some technical updates.