Laundryheap: On-Demand Laundry

2.48K reviews
Content rating
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About this app

Laundry, we get it. Clothes wash services, dry cleaning, ironing, and duvet cleaning. All in one place.

Short on time but still want to remain fresh? No need to worry, with free collection & delivery in less than 24 hours, you’ll have clean laundry and peace of mind, so that you can spend more time on the things that you love.


• Wash
• Wash & Iron
• Ironing
• Dry Cleaning
• Duvets & Bulky Items*

How It Works

1) Schedule a collection time
2) Pack your laundry
3) Track our partner driver
4) Delivery in 24 hours with real-time order tracking

Location Availability

• United Kingdom - London, Manchester, Birmingham, Coventry
• United States - New York City, Jersey City, Boston, Chicago, Los Angeles, San Francisco, San Jose, Dallas, Washington D.C, Miami
• Ireland - Dublin
• Netherlands - Amsterdam, Rotterdam, The Hague
• Denmark - Copenhagen
• United Arab Emirates - Dubai, Abu Dhabi, Sharjah
• Qatar - Doha
• Kuwait - Kuwait City
• Bahrain - Manama
• Singapore - Singapore

Frequently Asked Questions

• How does Laundryheap work?
Simply select the required services and choose the dates for collection & delivery, leaving any additional instructions for the driver. Following this, we’ll take care of everything else with the help of our partner cleaning facilities.

• What is the turnaround time?
For standard laundry and dry cleaning services, we have a monthly average of collecting and delivering within 24 hours. Note* duvet and bulky items may require additional time. We will always do our best to let you know in advance if you have included items that will require a longer processing time, or if there are any delivery changes to your order.

• Where do you clean my clothes?
After your items are collected by our driver, they are taken to one of our local partner facilities. Each order is processed separately - Laundry orders are weighed and cleaned, while all other services are individually itemized and processed.

• Can I provide my own detergent?
At this time, we do not offer the option for customers to provide their own laundry detergent, but please let us know if you are allergic to a certain type so we can make sure to avoid it.

• Do you wash my clothes with other people’s clothes?
Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us!
Updated on
May 24, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.43K reviews
Niamh O'Shea
May 9, 2023
The app is really easy to use and makes the Laundryheap experience even better! However I needed to update my post code between collection and delivery which I can't do (understandably!). But I couldn't find out to contact customer support in the app to help me update this. Also during the collection/delivery, you can track the driver which is amazing, but easier to do in browser than the app
1 person found this review helpful
Did you find this helpful?
May 10, 2023
Hi Niamh, thank you for your feedback. We would like to inform you that we no longer have a live chat option. Instead, we have switched to CRC, where customers can type the query and start the conversation with our agent. Click on the FAQ option > Laundryheap Help Center to start a conversation with our agents via the application. - Laundryheap
Maureen O'Brien
June 1, 2023
In summary, they did an excellent job. We are on vacation and our time is very valuable to us. We may never be here in Amsterdam again. They picked up and dropped our laundry at the front desk and it came back looking great. The price was much more reasonable than what the hotel would charge. So, yes, I would definitely use this service again. I hope it is in other cities that we travel to in the future.
Did you find this helpful?
June 2, 2023
Hi Maureen, thank you for taking the time to review your Laundryheap experience. We value your feedback, and it’s fantastic to know you’re happy with our service. We look forward to helping to lighten the load again, soon. - Team Laundryheap
Debra LaRocco
April 13, 2023
This was my first time trying a laundry service. Originally the turn around time was 24 hours but it became 48 hours. it wasn't a big deal though. The laundry was done well and the folding was beautiful. The drop-off driver went above and beyond but there's no way to send a tip through the app unless you add it at the beginning of your order. I'd definitely use this service again.
3 people found this review helpful
Did you find this helpful?
April 14, 2023
Hi Debra, we really appreciate your review! It is a pleasure to know you are happy with our laundry service and at the same time, we certainly appreciate your feedback here. We will work on minimising delays with order schedules. We hope to see you soon again and provide you with high-quality prompt service. Team Laundryheap

What's new

We are making your Laundryheap app even better!

This release includes bugfixes and performance improvements.

We love feedback! Let us know what you like about Laundryheap by leaving a review.