Laundryheap: On-Demand Laundry

Laundryheap

About this app

Laundry, we get it. Clothes wash services, dry cleaning, ironing, and duvet cleaning. All in one place.

Short on time but still want to remain fresh? No need to worry, with free collection & delivery in less than 24 hours, you’ll have clean laundry and peace of mind, so that you can spend more time on the things that you love.

Services

• Wash
• Wash & Iron
• Ironing
• Dry Cleaning
• Duvets & Bulky Items*

How It Works

1) Schedule a collection time
2) Pack your laundry
3) Track our partner driver
4) Delivery in 24 hours with real-time order tracking

Location Availability

• United Kingdom - London, Manchester, Birmingham, Coventry
• United States - New York City, Jersey City, Boston, Chicago, Los Angeles, San Francisco, San Jose, Dallas, Washington D.C, Miami
• Ireland - Dublin
• Netherlands - Amsterdam, Rotterdam, The Hague
• Denmark - Copenhagen
• United Arab Emirates - Dubai, Abu Dhabi, Sharjah
• Qatar - Doha
• Kuwait - Kuwait City
• Bahrain - Manama
• Singapore - Singapore

Frequently Asked Questions

• How does Laundryheap work?
Simply select the required services and choose the dates for collection & delivery, leaving any additional instructions for the driver. Following this, we’ll take care of everything else with the help of our partner cleaning facilities.

• What is the turnaround time?
For standard laundry and dry cleaning services, we have a monthly average of collecting and delivering within 24 hours. Note* duvet and bulky items may require additional time. We will always do our best to let you know in advance if you have included items that will require a longer processing time, or if there are any delivery changes to your order.

• Where do you clean my clothes?
After your items are collected by our driver, they are taken to one of our local partner facilities. Each order is processed separately - Laundry orders are weighed and cleaned, while all other services are individually itemized and processed.

• Can I provide my own detergent?
At this time, we do not offer the option for customers to provide their own laundry detergent, but please let us know if you are allergic to a certain type so we can make sure to avoid it.

• Do you wash my clothes with other people’s clothes?
Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us!

Ratings and reviews

The service is pretty good, but they are not upfront about pricing, which leads to surprise charges. This includes how they calculate the cost dependent on weight, what items they consider large versus small, and hidden service charges that you learn about only after you've placed the order. I ended up switching to a different laundry service that is open about their pricing structure.

Prepare to lose the odd sock. Fold doesn't really mean folding neatly, but wrap over and put in the bag. So expect creasing on the basic service. Delivery//Collection reasonably punctual with good tracking. Assessment of weight and therefore final charging seems to be fair.

Clothes were washed and dried well. Collection and delivery were as promised. Prices are reasonable. The only reason I am not giving 5 stars is that I find it hard to understand what I am being charged each time. For instance, I had paid for a pack of 5 washes but when I wanted to book a collection for two loads, there was no option to use the pack so it appeared that I paid 20 pounds. After delivery, 2 of the 5 loads were used up (as expected), however, I still don't know how much I have paid.

What's new

We are making your Laundryheap app even better!

This release includes bugfixes and performance improvements.

We love feedback! Let us know what you like about Laundryheap by leaving a review.