PayBy – Mobile Payment

PAYBY TECHNOLOGY PROJECTS L.L.C.

About this app

As an Abu Dhabi-based Fintech company, PayBy is dedicated to meet your various payment needs with the world-class facial recognition and fingerprint technology that guards the security of your funds.

Free from the cash-and-carry disorder.
Have you ever used QR Code to pay? It’s a cashless, contactless, easy and convenient way to make online and offline payments. All you need is a smartphone and PayBy.

Enjoy multiple Coupons & Discounts.
Covering high-frequency payment scenarios, including supermarkets, pharmacies, hotels, we offer latest discounts, coupons and exclusive loyalty benefits. Be the first to know and save more with PayBy.

More secure and faster access to shop.
Guard the security of your shopping with the world-class technology. Only a few simple steps and you are ready to use PayBy.

Manage your wallet & finances with higher security.
Manage your Bank Card, Mobile Top-up and Cash In & Out without visiting the bank. Save yourself the time, hassle, and cost when managing your finances.

Ratings and reviews

Terrible customer service! I’ve been dealing with them for over a month, yet my issue still hasn’t been resolved. I constantly have to call for updates since they never respond to my numerous emails. Changing number was not an issue with other apps and I as assisted immediately.

I am extremely disappointed and dissatisfied with the service. The amount was deducted from my Botim/Payby account for the Wi-Fi payment, but it was never received by the provider. Additionally, while attempting to transfer my salary to my home country, an extra amount was deducted without any prior notification. I have sent several emails to customer service, but have received no response. I would strongly advise others against using this app.

I’m very disappointed with my experience using PayBy. I made a transaction to transfer money to my bank account, but it has not been credited yet—even after several days. I’ve tried calling customer care, but no one picks up the phone. I also sent an email, but the response has been very slow and unhelpful so far. This kind of delay is very stressful, especially when dealing with personal finances. PayBy seriously needs to improve their customer service and resolve such issues more quickly.

What’s new

Bug fixes and performance improvements.