FormalChat
Everyone
info
50+
Downloads
Everyone
Learn more
About this app
Key Features:
• Real-time chat with customers visiting your website
• AI-powered responses that handle conversations automatically
• Seamless handoff between AI and human operators
• Push notifications for new conversations and messages
• Dark mode support
• Canned responses for quick replies
• Conversation transfer between team members
• Chat transcripts via email
• Team management with role-based access
FormalChat combines AI efficiency with human touch. Your AI assistant handles initial customer inquiries, and you step in when needed — all from your phone.
Built for business owners, support teams, and operators who need to stay responsive on the go.
• Real-time chat with customers visiting your website
• AI-powered responses that handle conversations automatically
• Seamless handoff between AI and human operators
• Push notifications for new conversations and messages
• Dark mode support
• Canned responses for quick replies
• Conversation transfer between team members
• Chat transcripts via email
• Team management with role-based access
FormalChat combines AI efficiency with human touch. Your AI assistant handles initial customer inquiries, and you step in when needed — all from your phone.
Built for business owners, support teams, and operators who need to stay responsive on the go.
AI-powered live chat operator dashboard. Manage customer conversations on the go
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- No data shared with third partiesLearn more about how developers declare sharing
- This app may collect these data typesPersonal info, Messages, and Device or other IDs
- Data is encrypted in transit
- You can request that data be deleted
What’s new
AI handles your customer chats 24/7 — and hands off to you instantly when they need a human. Get push notifications for handoff requests, claim conversations, reply in real time, and resolve when done. Includes canned responses, multi-operator support, and dark mode.
