It WAS my favorite game... Until this last update. I loved this game. I am on level 1166 and after this recent update ALL my stuff is gone. I had 100 lives from friends. Gone. I had 1465 coins. Gone. All my power ups. Gone. I've emailed support twice. The first email they sent back was like an automated message and after I responded to that, I have heard nothing. Considering deleting if it does not get fixed and I've been playing this for at least 2 years now. So disappointed.
Cookie Jam Really enjoyed playing this game until it suddenly stopped following an upgrade. Will lose all my in game purchases if I uninstall, and have to start again from level 1. Despite having reported it numerous times over the last 10 days , no reply !! Please fix ASAP.
I can't enjoy playing now as won't buy coins again! Twice recently I have lost all the tools I had built up eg wooden spoon, extra moves etc from money I spent and rewards earned, I also lost lots of coins I had bought with real money. Overall lost about £30. There were MEssages about NEW reward spin system &then I found I had lost all the tools &coins I had built up. V annoying. Pls restore. I'VE left bad review a few times &got nothing. I don't want 2give email to Support. AS I won't buy coins, I don't have tools to beat difficult levels. Pointless playing
Gets stuck constantly during purchases I enjoy playing the game but don't waste your money buying gold. At least 75 percent of the time, it gets stuck on "connecting to store" and will charge you for your purchase but still make you replay the level. And it's extremely hard to get them to give you a refund. SGN and Google play store both say the other is responsible for it. SGN can only give you extra gold. Their customer support can't refund cash. But Google play store gives you the run around. Just a boring hassle. I'm sick of it.
Please fix Cookie Jam When I go to play the game it starts loading and then just returns to the home screen, what gives? I have uninstalled and installed this game 3 times and the same thing ever time. I can play on my phone but on my tablet if and when it does open then the cookie jam screen doesn't show the complete page I play other sgn games and ever thing works you guy's need to do some serious work......Please hurry
Problem since upgrading I LOVE this game so much. But since I updated it a few days ago it refused to work. I uninstalled it and re installed it only for it to no longer have the daily spin option but the old calendar rewards. I have tried uninstalling and reinstalling but it is not showing the daily spin wheel. I loaded it on another phone and says come spin for a daily reward but there is no spin wheel. Please let me know when it is fixed. I am sad that I have to start at level again. It is making it boring😢.
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