Chatix Business Team Inbox

Softpulse Infotech

About this app

Chatix Shared Inbox lets you manage and reply to customer conversations from your WhatsApp Business API number directly on your mobile—just like you do from the web shared inbox.

No need to stay logged in on a computer all day. With the Chatix mobile app, your support team can respond faster, collaborate better, and never miss a customer message.

🚀 Key Features

✅ Shared Team Inbox
View and reply to all customer chats from a single shared inbox linked to your WhatsApp API number.

✅ Mobile Replies, Anytime
Respond to customers directly from your phone—perfect for on-the-go support.

✅ Real-Time Notifications
Get instant push notifications whenever a customer sends a message.

✅ Same Experience as Web Inbox
Use the mobile app just like your Chatix web dashboard—no learning curve.

✅ Multi-Agent Friendly
Ideal for support teams handling customer conversations together.

🛍️ Best For

→ Shopify & eCommerce merchants
→ Customer support teams
→ Businesses using WhatsApp Business API
→ Founders who want support access without staying on desktop

🔐 Secure & Reliable

Chatix connects securely to your existing WhatsApp Business API setup.
Your conversations stay synced across web and mobile in real time.

⚠️ Important Note
→ This app works with WhatsApp Business API numbers only
→ A Chatix: WhatsApp Chat + Marketing App must be installed on Shopify store and approved WhatsApp API is required there in Shopify app.
→ WhatsApp Messenger or personal WhatsApp numbers are not supported

💬 Why Chatix?

Because customer support shouldn’t be limited to your laptop.
Chatix helps you stay connected, responsive, and professional—anywhere.

What’s new

Initial Realase