Jane for Clients

Jane App

About this app

Managing your health just got a lot easier! With one secure login, you can rebook, manage, and join virtual appointments from all your favourite Jane clinics, plus read and reply to secure messages from your practitioners — all in one place.

Jane’s mobile app is a secure place for clients to manage appointments. If you’re a clinic owner or practitioner, this app isn’t for managing your business—Jane’s web version (Jane.app) is still the best place for you!

What can this app do?
- Connect any of your existing Jane clinics to one secure ID and login
- View all your upcoming appointment details at a glance
- Easily rebook, reschedule or cancel appointments—for yourself or a group
- Join secure online appointments (telehealth) from anywhere
- Read and reply to secure messages from your clinic
- Save time logging in using your phone's biometrics (like Face ID)

This app is not a directory and does not allow you to browse or find new practitioners or new clinics. Instead, it’s designed for patients and clients who have already visited and/or have accounts with clinics using Jane.

If you’re already a patient or client of a clinic, practice, or studio (who uses Jane to run their business)—perfect! Just download the app, create a new login, start connecting your accounts, and book your next massage before you have time to reach for an ice pack.

If you have never created an account with a Jane clinic, you’ll need to do that first. Start by clicking the [Sign In or Sign Up] button on the clinics or practice website/online booking site, complete your intake form, then you’ll be able to add them in the app.

Ratings and reviews

I have so much difficulty with this app. especially needing to have my family on my account with my email. Oftentimes it's also used to replace a receptionist so if I need to make changes to my appointment it's very difficult to navigate. currently right now I'm thinking of using a different place for my kids appointment because using this system is so difficult. Making appointments shouldn't be this difficult.

this app is really handy. usually these kinds of apps are terrible, but this one runs really smoothly and puts my physio and RMT in the same place! I also love that it's a picture of them that I click on to book!

Love the app! One enhancement suggestion would be the ability to add yourself to a waitlist, like you can on the desktop version.

What’s new

Bonjour – French translations are now live across the app!