
Adrienne W
The experience with the company is misleading using predatory tactics. They will tell you over the phone you can cancel but then refuse.The app has many issues. You are told to use a different timer app since the one provided is not reliable. It is only sometimes included in the workout, or blocks the next exercise from view. The food log doesn't have everything, so you manually add many foods. No way to track water. The message section notifies you of multiple messages but only show 1.
1 person found this review helpful
We're very sorry to hear about your experience with your coach. Please note that subscription cancellations are handled directly between you and your coach. We also sincerely apologize for any issues you've encountered with the app. We would be happy to look into this. Please reach out to us at support@lenus.io.

Laurie Bernadel
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Food database doesn't allow saving foods you add manually. Would be nice if you can build a recipe. Also the sync feature from Google fit isn't that reliable. Sometimes it doesn't sync properly or I have to manually sync multiple times before it registers the info. It has been randomly combining step data from some days and ignoring other days. This started after daylight savings and hasn't corrected itself. I even un-installed and reinstalled hoping it was a glitch. Didn't work. Unreliable!
2 people found this review helpful
Hi Laurie, thank you for your feedback - This is very valuable to us! We are aware that there are still some small difficulties with our new food diary feature, and we are working to fix and improve this feature as we speak :-) If you experience issues synchronizing with Google Fit, we will happily try to help you, if you write to support@lenus.io

krist xw
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Clunky and slow. I used a similar app with my previous coach, and it was smooth, fast, and effective. There's a long lag when completing a set and taping the icon. Slow loading. The interface while working out is decent, but I have to stand and stare at my phone between work outs and sets. This is the same regardless of what OS or device I use. Iphone 12, pixel 2, pixel 6, iPad pro. If your coach isn't forcing you to use it, use something else. The dm function is helpful and cool though, I like
4 people found this review helpful