
Joanne Kuruvilla
I really thought this was a legit app for trading crypto. It's so complicated to add money to your wallet. I got charged 5 times for a single transaction just because they keep trying to verify the "deposit hold charge", but instead I was charged both the verification charge and the amount I was trying to deposit, multiple times,when they tried to verify my account. The money never made it into the account/wallet after all that. I did get my money deposited back into my bank account, thank God.
18 people found this review helpful
Phantom Technologies, Inc.
January 23, 2026
Sorry to hear that. Please reach out in-app via Settings → Help & Support or visit help.phantom.com so our team can help determine what happened.

Evan Priest
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bought $250 of a crypto, wallet disappeared from my profile. Showed up for 5 minutes 3 days later and disappeared again. there is a way to hide wallets, this is not what happened. there is no trace of it anywhere. wouldnt trust money on this app. No way to contact support, the email they have responds with "we dont use this email" and sends you to the website to talk to unhelpful AI.
1 person found this review helpful

Keith Terry
Good, but missing a couple critical things. The app itself works well, it's easy to search and buy/sell. However, it has 2 major flaws. 1) it doesn't show you total profit and loss. It shows profit/loss over the last 24 hours. That's not exactly helpful to know if I've gained or lost money on the coin as a whole. Every stock brokage has this, most other crypto exchanges have this, why doesn't Phantom? 2) You can't sell and withdraw to your bank/debit card. You have to transfer to another wallet.
62 people found this review helpful