Yulu - EVs for Rides & Rentals

Yulu

About this app

Yulu is India's leading micro-mobility service provider, which offers unique vehicles for the daily commute. Starting off as a mission to eliminate traffic congestion in India, Yulu provides the safest commute solution through a user-friendly mobile app to enable sustainable commuting.
Yulu zones are located at all the appropriate locations (including metro stations, bus stands, office spaces, residential areas, corporate offices, etc.) to make those first and last-mile journeys smooth, affordable, and convenient!

Note
We understand that you value your safety above everything else in these unforeseen circumstances. Therefore, our field staff sanitises all Yulu vehicles several times a day. While handling the vehicles, our field staff practices all safety precautions like wearing masks, gloves, and washing hands frequently. Additionally, each vehicle has a "Last Sanitised" stamp on the app, informing you when it was last disinfected.
We understand your concerns and want you to commute safe and stress-free!

Wondering how you can get on this mission with us? It's as easy as taking a Yulu ride.
Download the Yulu App & pay a one-time refundable deposit. Then, locate the nearest Yulu Zone and unlock a Yulu by scanning the QR code to enjoy your smooth & easy ride!
You can pause your ride by simply tapping the "Pause" button on the app & resume by tapping "Resume."
Return the vehicle to a Yulu Zone, lock it, and hit "End Ride" on the app to end your ride.

Riding a Yulu doesn't require a driver's license, but we strongly recommend you follow the traffic rules.

Key Features of Yulu:

Smart, dockless vehicle: Electric fully automated vehicles powered by IoT technology.

Prioritizing safety: All Yulu vehicles are frequently disinfected & sanitized by WHO-recommended chemicals to ensure safety on the go. Our field staff wears masks and gloves while handling each vehicle.

Last sanitized stamp: Every Yulu has a "Last Sanitised" stamp on the app informing you when a Yulu vehicle was last disinfected.

Healthy & eco-friendly: Yulu leaves behind zero carbon emissions to keep the environment healthy. What's more? Yulu Move keeps track of the number of calories you burn to keep you healthy!

Easily accessible: Yulu Zones are placed at all appropriate locations (including metro stations, bus stands, office spaces, residential areas, corporate offices etc.)

Affordable: Our pricing is very nominal as we charge not for the distance covered but for the time you rent it!
*Detailed pricing available on the app

Convenient payment: All payments are 100% digital, so you don't have to look for any change in your pocket. International payment is also accepted.

Saver packs: We've curated Saver Packs to cater to your every commute need, so now you can save more on your daily rides!

Rental plans: Need Yulu for a longer duration? You can rent a Yulu vehicle for up to 30 days at an affordable cost.

Cities we're moving towards sustainability:

Bangalore, Delhi, Mumbai

Connect with us at:

www.instagram.com/yulubike/
www.facebook.com/yulumobility/
www.linkedin.com/company/yulu/
https://twitter.com/YuluBike

Ratings and reviews

The concept is good not gonna lie. The vehicle is decent as per they tell in the app speed and all. But the coustomer service is worst. In app support chat is a horror. Doesn't respond or they loop the questions and answers. Then there is a security deposit system . Well I can understand for security reasons. But afterwards , I gave for refund , they told 10 business days. Ok ,but it's been 1 and half month not refunded. And when I try to contact through app it's not possible. #Pleasecorrectit

Pathetic service and worst experience. I have used YULU more than 2 years and will not recommend to anyone. Actual number of vehicle/cycle will never match at pick up point. Unserviced vehicles. Most important point once you credit security deposit amount,it won't be given back. This point is nowhere mentioned in terms and conditions.

Tried YULU's services and I've had a frustrating experience trying to get my deposit back. It's been over a month, yet I still haven't received my deposit. What's more concerning is the lack of accessible customer support. There's no helpline to contact for assistance, leaving me in the dark about the status of my refund.I hope YULU improves its refund process and customer service accessibility in the future.

What's new

Our latest update comes with bug fixes for improved performance, security, and compliance.