Custodio Scam Prevention

Custodio Pty Ltd

About this app

Scams and financial fraud are becoming more sophisticated every day.



Custodio helps protect vulnerable Australians, families, carers, and older people by monitoring for unusual banking activity and sending alerts when something doesn’t look right.



Built with privacy, simplicity, and trust at its core, Custodio uses Australia’s Consumer Data Right (CDR) framework to securely access transaction information with your consent — without storing your online banking passwords.



Whether you are protecting yourself or helping care for someone else, Custodio provides an extra layer of reassurance against scams, fraud, and suspicious account activity.



Key Features



✔ Smart scam and fraud activity alerts

✔ Guardian notifications for trusted family members or carers

✔ Secure bank connection using Australia’s Consumer Data Right (CDR)

✔ No sharing or storage of internet banking passwords

✔ Simple and accessible design

✔ Optional email and mobile notifications

✔ Consent-controlled access to banking information

✔ Built for vulnerable users, carers, seniors, and families



How Custodio Works



Securely connect participating bank accounts using your bank’s official Consumer Data Right process.



Custodio monitors account transaction activity for suspicious or unusual behaviour.



If unusual activity is detected, Custodio can notify you and optionally notify a trusted Guardian.



You remain in control of your consent and can manage or revoke access at any time.



Custodio does not move money, make transactions, or store internet banking passwords.



Designed for Trust and Simplicity



Custodio has been designed to be clear, supportive, and easy to use.



We understand that many people affected by scams may already feel stressed or overwhelmed. That is why Custodio focuses on:



✔ Clear language

✔ Simple navigation

✔ Accessible design

✔ Transparent consent processes

✔ Supportive alerts and notifications



Privacy and Security



Your privacy and security are central to Custodio.



✔ Custodio uses Australia’s Consumer Data Right (CDR) system

✔ Bank authentication is handled securely by your bank

✔ Custodio does not store your internet banking credentials

✔ Access is consent-based and user controlled

✔ Data is encrypted during transmission



Custodio operates using consent provided through Australia’s regulated Consumer Data Right framework.



Who Custodio Helps



✔ Older Australians

✔ Vulnerable individuals

✔ People at risk of scams or financial abuse

✔ Family members supporting loved ones

✔ Carers and Guardians

✔ Individuals seeking additional reassurance and visibility over account activity



Important Information



Custodio is a monitoring and alerting service only.



Custodio is not a bank, financial adviser, or emergency response service.



Custodio does not guarantee prevention of scams, fraud, or financial loss.



Support



Website: https://custodio.com.au

Privacy Policy: https://custodio.com.au/privacy

Terms of Service: https://custodio.com.au/terms

Support: [e-mail]

What’s new

46 (1.0.44) Bug fixes and other enhancements.