Macquarie Authenticator

Macquarie Bank Limited

About this app

The Macquarie Authenticator app provides an extra layer of security that helps protect your account and personal information and is our most secure way to authenticate.

It's a mobile app that sends actionable push notifications for you to approve or deny online transactions and account changes. You’ll find it’s faster and easier than SMS, and it works more seamlessly when you’re travelling overseas as it’s connected to your device, not your phone number.

When you use Macquarie Authenticator, you can rest easy knowing your money and data are even more secure.

Features include:
- Receive push notifications for real time authentication to approve or deny online transactions or account changes.
- Tasks allow you to manage pending tasks.
- PIN, fingerprint* to unlock and approve your app for secure approvals.

*For devices that support fingerprint

Supported products:
- Macquarie Transaction Account
- Macquarie Savings Account
- Macquarie Home Loan
- Macquarie Credit Card
- Macquarie Cash Management Account
- Macquarie Consolidator Cash Account

Ratings and reviews

This app deserves no stars! I couldn't transfer 100k to my settlement agency as the authenicator wouldnt enable push notifications. I spent 45 min of my time with the help line. The patient man also struggled with it. The app just wouldnt enabled push notifications and you need that to transfer a large amount of money. Then I was locked out as another department assumed there was fraudlent activity happening. Glitches & headaches!

Why you dont have to do this. This is security masqurading as an employment opotunity for some IT exexecutive. OTP and 2FA is a problem that has been solved by so many other orgs why do you need to make your own horrible experience to add to this mess. Is it more secure to have the second device be on the same device that I am loggin in from really?

This app would have to rank among one of the worst I've ever come across. Far from intuitive, takes you around in circles, sends some crazy code which, when entered, tells me it's the wrong code. Upon entering it (wrongly) for the third time you are then locked out for five minutes. All I want to do is check my account balance. Why is this so difficult?

What’s new

We have made some small improvements and bug fixes.