Worked exactly as advertised The only thing I had to do is turn up the brightness on my Nexus 5 for the barcode to be scanned. Otherwise, it walked me painlessly through the required steps, and it was a treat to skip past the handful of people who were waiting in the standard line for their claim.
Australian government wins again! Ran from domestic to international as I was only given 90 minutes for the international connecting flight. Got through immigration in record time and had 40 minutes until the 30 minute cut off at TRS counter. Only to have the lane for the TRS app code fast lane unavailable. F¥!& you Australian customs!
Good concept, poor implementation What's the point of this app when it still requires a staffed kiosk for it to be processed. No staff at the customs kiosk, requires the traditional paper forms to be completed. Making the app pointless
App fine - service not With QR code & all still was in line (full of non english speakers with no QR code & unprepared to claim) for 45 min until I had to give up & run for gate missing both refund & airline lounge Not buying the "shop as a tourist in Australia" bull again - shopping in Australia is expensive & especially so when they make getting promised redund on GST impossible
Not useable There is no point using this app if the manual processing lines are moving faster. The have two lines for manual and one line for this app user at Melbourne airport
App is great but waste of time The app is fantastic but the Border Force staff at Melbourne airport serve non app claimants much quicker. I wont bother next time.
Simplified Chinese support.
Tourist guide app for Indian places with map, location, nearby locations etc.