Tourist Refund Scheme

3.8
463 reviews
100K+
Downloads
Content rating
Everyone
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About this app

This is the Department of Home Affairs' Tourist Refund Scheme (TRS) Mobile application (the app).

The app will allow you to enter the information that is required to lodge a TRS claim. The app will save the information to your mobile device, allowing you to edit the claim over multiple sessions.
When you have finished entering your information it will be stored in a QR code on your device. This QR code is your TRS claim code. You must present your TRS claim code to an officer at the TRS counter on your departure from Australia.

If you successfully enter your claim details using this app, processing your claim at the TRS counter when you depart should be faster and you may be able to use a dedicated queue to lodge your TRS claim.
Updated on
Jul 8, 2018

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info and Financial info
Data isn’t encrypted
You can request that data be deleted
3.8
463 reviews
A Google user
November 8, 2019
Continually returns back to splash screen. Even after hitting save on an invoice, if the app changes from split screen to single, the expense is gone. If I swap between this app and another, the thing I'm entering is all wiped.
12 people found this review helpful
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A Google user
September 14, 2019
What is the purpose for this app? It does not save time in the queue and the scanner did not work. There are confusing signs in the area. One says no phones and the other says download the app while waiting. One would think there would be a separate process if the app is used.
6 people found this review helpful
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A Google user
April 29, 2019
Great concept, the only issue is seems to have a bug where it keeps on lossing receipts that have been entered. if it wasn't for this i would rated it 5 stars.
1 person found this review helpful
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What's new

Re-branded to Department of Home Affairs (formerly Department of Immigration and Border Protection).
Added support for iPhone X.
Removed support for Android 4 and below.