AustralianETA

Department of Home Affairs

About this app

An Australian Government mobile application that you can use to lodge an Australian Electronic Travel Authority (ETA) application. The ETA allows eligible passport holders to travel to Australia for short term stays for tourism or business visitor purposes. See the Electronic Travel Authority website to find out more and check your eligibility to apply:

https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing/electronic-travel-authority-601

Support videos to assist with using the Australian ETA app are available as follows:

Scanning your passport: https://bordertv.au.vbrickrev.com/sharevideo/2d607dd8-829b-408c-8eb5-4005b7e5ef60

Reading the eChip (USA passports): https://bordertv.au.vbrickrev.com/sharevideo/08294c2c-91a6-4d09-a696-bd41a76866d0

Reading the eChip (Other passports): https://bordertv.au.vbrickrev.com/sharevideo/3f24932c-d86b-4367-bd66-99d9225203ce

Taking a photo of yourself: https://bordertv.au.vbrickrev.com/sharevideo/03cc38fc-d065-4507-92c3-01d45f76e6e1

From 21 February 2022 all visa holders who are fully vaccinated for international travel purposes can travel to Australia without a travel exemption. Unvaccinated visa holders will still need a valid travel exemption to enter Australia.

Grant of an ETA through the app does not mean you have been considered for or granted an exemption to travel to Australia.

Please note that use of the Australian ETA app incurs a non-refundable service fee of $20.

Ratings and reviews

Needs FAQs about location. I struggled for hours today with a "Location Error." You not only have to allow the app to access your location, but you have to disable improved location (wifi, Bluetooth ...etc) and get off of my wifi network. Then I had to go for a walk outside to ensure the phone was getting location from only GPS/cellular. Then I worked like a charm. It would be really nice if they would put this in the guide and not just say "Try Again."

The app is exceedingly finicky to use, but if you follow the instructions it seems that it will, indeed, work eventually. It took me a long while to successfully scan my passport page, but it turns out I simply wasn't in a place that was bright enough and hadn't successfully warded off the glare. The previous ETA process, where you simply filled out a form with your passport information online, was far more user friendly and I wish Australian immigration would return to that.

Have been trying for 2 weeks to get this to work and have emailed them 2 or 3 times. It will not pick up my location and I'm in the USA. I have force stopped it, uninstalled, reinstalled, double checked location permissions, made sure location was on, restarted phone, etc. All they told me in the email was to take my phone outside. I think they need better programmers. UGH!

What's new

This latest version contains a number of improvements and bug fixes.