
Gary Maxwell
At one point you have to take a photo of yourself. The app is so fussy that my wife and I each had to try at least a dozen times before we captured an acceptable image. Another annoying issue is that redundant information such as addresses must be reentered for each person in the family. There is a lot of room for improvement. The app works, but is annoying.
1 person found this review helpful

Christopher Shepard
I'm normally fairly technology adept, but when I saw that I needed my smartphone to scan my passport and take acceptable pictures, I decided to keep putting off the application...until today. Just like with going to the dentist, it was much, much better than expected. Two passport applications were completed AND verified in about 45 minutes. Brilliant!
33 people found this review helpful

Atul Patel
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I was getting location error for completing the application. Forvthe first application, it took several tries over four hours and finally it recognized the location while I tried it outside while driving. For second application, I was trying for a day with no success. Once again I tried it while driving and it recognized the location. If you have this issue, please go outside and try it while driving around. That what worked for me for two applications. Other than this issue the app is great.
17 people found this review helpful