SAP Business One Service

SAP SE

About this app

With the SAP Business One Service mobile app for Android phone, maintenance technicians can provide on-site services for their customers easily and efficiently. Connected to the SAP Business One application, this mobile app can help you increase productivity and boost customer satisfaction through the SAP Business One field service solution.

Key features of SAP Business One Service for Android phone
• Check assigned service tickets for specific dates
• View customer addresses on maps and call customers
• Scan bar codes or QR codes to identify items and update information
• Create and view sales orders for service tickets
• Collect customer signatures and close service tickets
• Print service ticket summaries with a portable Bluetooth thermal printer
• Generate and share reports for service tickets
• View your KPIs on a dashboard

Note: To use SAP Business One Service with your own company data, you need SAP Business One 9.3 PL08 or higher, version for SAP HANA as the back-end system. For immediate testing of the app, you can simply use the demo login.

What’s new

BUG FIXES
• Issue where incomplete Ship To and Bill To addresses displayed in Sales Order has been fixed. (SAP Note 3543958)
• Issue where items are cleared when editing sales order has been fixed. (SAP Note 3539556)
• Issue where UI displayed incorrectly on certain devices has been fixed. (SAP Note 3540045)
• Issue where app crashes when resolving downloaded service tickets offline has been fixed. (SAP Note 3757860)