Tamara L S
I just need to be able to check my accounts in real time and transfer money. I appreciate the quick balance check without having to log in but, this app doesn't do much else and the quick balance isn't always up to date with your activity, so how is that helpful? When I do log in, 90% of the time I don't make it past the first screen and it crashes and I have to log back on or be angry. The space for my account is way too small, the page is way too cluttered. Very frustrating app for me!
2 people found this review helpful
Hi Tamara, thank you for sharing your experience. We are sorry for the inconvenience. Please makes sure you are on the latest version of the app before continuing. If you are still experiencing problems please reach out to us at 888-822-2990 for better assistance!
Christopher “ViperXZero69” Jones
Easy, but a pain to login. :/ One problem I've had over six months finally made me do a review. That's because each time daily I have to login twice. Example: As soon as my account starts to load when I log in; the app crashes. The second time I login everything's runs as intended. Just a minor bug, I don't think anybody likes to re-enter their information twice EVERYDAY. Not sure if this just happens on the LG Stylo 5; but re-install doesn't fix the issue. Other than that... great App!!! 4*
3 people found this review helpful
Hello Christopher, thank you for providing us with your feedback. We are sorry for the difficulties you’re experiencing and if there’s anything we can assist with please reach out to us at 1-888-822-2990.
Scotty •
Never had any problems until now, and nothing has changed on my device since the last time it worked. Within 10 seconds of opening the app it will crash every. single. time. I can't use it whatsoever anymore. Seeing other reviews have said the same thing in the past, so: I will not call customer service or whatever tech support, somebody just needs to fix the application already.
3 people found this review helpful
CNB BANK
December 15, 2023
Hi Scotty, Thank you for being a customer of ERIEBANK and for reaching out to us. We apologize about the inconvenience you’re experiencing with our app. Our developers have been made aware of the recent issues and are working towards a solution. Please reach out to our team at 888-822-2990 if you have questions in the meantime. We're here to help!