Tried to use the instant reload, only for it to tell me that I'm not connected to the Internet and yet it still loads the page behind the error message. This also happens with a couple other features such as trying to use the FAQ.
2 people found this review helpful
Hello Magma, thanks for you comment. We are investigating your issue. Kr, Kevin
The app keeps having technical issues... It cannot be trusted for online payments... There seems to be no pattern as to whether it is going to work or not... Sometimes you'll be able to validate a payment and then you'll have to keep trying for several days to be able to validate the next one. It really needs to be improved.
4 people found this review helpful
Dear Elodie, could you contact us on email@example.com to explain us the issue you are facing. Kind regards, Kevin
9 out of 10 times I am not able to log in to my profile. I keep running in closed circles: my fingerprint is NOK, I try password (which works on desktop), then must enter my card's ID (was done in the past), once done, I am informed that this card is already registered under profile which is obvious since I am trying to LOG IN, not SIGN IN which did work in the past. I delete the app, download new one, which fails to find internet on my phone meantime all the rest of the apps work.
3 people found this review helpful
Dear Aurelija, I saw you were able to login on the 28th of april to enrol your card. Your issue has been fixed then? If yes may I ask you to update your review. Kind regards, Kevin