My bpost

bpost

About this app

The most popular all-round parcel app in Belgium. All your online orders and shipments at your fingertips: track them closely, choose where they’re delivered and get them ready for shipment in no time.

■ Never lose track of a parcel
With Track & Trace you can view the status of your parcels, including those delivered by other companies like PostNL, DPD and DHL, whenever and wherever you like. Choose which parcels you want to receive status updates for. Add the email addresses to your online shopping apps. Your bpost parcels will then automatically appear in the app.

■ Choose where we deliver
Not at home at the expected delivery time? Let us know via your delivery preferences where we can deliver your bpost parcel. Straight to a Pick-up point or Parcel Locker is the quick, green option. Or have it left with a neighbour or in a safe spot around your home.

■ Sending a parcel?
Easy-peasy Quickly and easily create a shipping label to have your parcel sent within Belgium or abroad. Simply find a Drop-off point in your area. On your way to a Parcel Locker? Book your locker hassle-free up to 2 hours in advance. Your parcel will be delivered within Belgium the next working day.

■ Registered mail straight to your letterbox
Save time and have your registered mail delivered straight to your letterbox. You’ll receive a notification as soon as it’s arrived.

■ Open Parcel Lockers from your smartphone
Parcel Lockers without a screen, which you’ll find near supermarkets, stations and office buildings, can be easily opened via the app.

■ Pay import costs securely
Expecting a parcel from outside the EU? Then pay the import costs securely via the app. This way you can be sure that the request is coming from bpost and protect yourself against phishing.

■ Find Pick-up points & Drop-off points
With 2,800+ Post Offices, Post Points, Parcel Points and Parcel Lockers, you’ll always find one close by. See where you can have your bpost parcels delivered or drop them off for shipment.

Ratings and reviews

Installed the app so I could retrieve a package because you have to add the barcode in the app to be able to pick up the parcel. Starting the app gives an error straight away without any option to log in and retrieve my package! Unbelievable, is you force the use of an app to retrieve a package, than make sure the app works. Very, very disappointed!

Edit: one star only. -the chat is useless, when you switch to a different app, the connection is broken. -delivery prefeneces is different like on the website. -When I try to change the delivery option the app crashes. -Also, I don't know why one part of the order is delivered to my place the other one to a pick up location?!

Wow, it refuses any tracking codes for parcels that are not in BE. Who designed this? I get a tracking code from a vendor, it is valid (can track it on international track sites), so why can't I already enter it? So that I get the notifications as soon as it enters Belgium. Now I have to track it manually so I know when to enter it in this app. JFC

What's new

Tracking and managing your parcels is now easier thanks to this new update. We listened to you and fixed defects you reported us.

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