
Q L
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Typical of KU Leuven mentality, if it isn't broken, break it. Best part is that I can't do anything requiring this pos app since my phone broke and in order to register my new phone I need to scan a QR code, with my broken phone... No idea why they couldn't just stick with outlook verification.

ZelLiSonAs
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By far the worst, non-functional buggy mess of a software program I have ever had the misfortune of being forced to use. I recently got a new phone, and it is impossible to register it because every time I try, it tells me the app isn't installed (when it clearly bloody is). And that only adds to the frustrations I had even on my previous device. Multiple login attempts are required every time because the app just refuses to function properly, login prompts just not arriving, to name a few.
15 people found this review helpful
KU Leuven ICTS
April 24, 2024
Hi ZelLiSonAs, many issues have been addressed in the v2 version. If you are using the Samsung internet browser, make sure it is configured to open links in apps. If you are experiencing more problems please open a ticket at https://admin.kuleuven.be/icts/servicepunt/contactform

Joan VM
Problem is not in the app itself for me, but poor design related to the need to have multiple m365 accounts (private. work, KUL). The only way I can acceas KUL content is to use a private window and authenticate 3 times in a row, which is annoying. Of course forget about remembering credentials