Yettel Bulgaria

3.6
51.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Manage your plans and services easily with the Yettel app:

BILLS AND PAYMENTS
• Pay bills online, wherever and whenever comfortable. You can save your bank card for next or automatic payment. You can also issue partial payment.
• Check your current invoice details and view your invoice history for up to six months from menu Invoices.
• Download report of your usage.
• Top-up prepaid numbers via voucher, with a bank card or from your account.
• Based on the authorization level, you can access information for the postpaid numbers under your name

SERVICES
• Access information about your monthly subscription plan, unique customer number, invoice date and contract terms.
• Track the remaining minutes, MBs and SMS. Choose which features to be pinned on home screen focus.
• Activate and deactivate additional MB packages and minutes. Choose which digital services from the Yettel catalogue to use.
• With Yettel app you receive information about all smartphone devices and services you use.
• Renew your contract with just a few clicks.
• Based on the authorization level, you can manage services for the postpaid numbers under your name.

ROAMING PACKAGES
• Activate and deactivate your roaming service
• Activate and deactivate manage roaming MB packages for countries in- and outside Europe for yourself and for the postpaid numbers under your name. This is based on your authorization level

OTHER SERVICES
• Activate and manage digital content services.
• Activate and manage the Smart Tourist travel insurance.
• Activate and manage Online Protect.

INFORMATION
• Find the nearest Yettel store.
• Receive messages in your inbox.
• Stay up-to-date with the current promotional deals from Yettel.bg

Yettel application is accessible to all Yettel Bulgaria EAD clients on postpaid, prepaid or business rate plans. Its performance requires an operating system higher than Android 5.0 and supports English and Bulgarian languages. You can se the app over a mobile network or Wi-Fi connectivity.

Yettel Bulgaria offers you to download its developed mobile application for customer self-service for no additional payment and free of charge.

MyTelenor is now Yettel app. Everything is better, faster and easier. See for yourself.
Updated on
Aug 18, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Personal info, Financial info, and App activity
Data is encrypted in transit
Data can’t be deleted
3.6
51.8K reviews
norveeg
September 16, 2022
Could not set password at the first time, although all requirements were met. "This password is weak. Use combination of digits, letters and symbols." / However the next time I wanted to set, it showed an already set password (but it did not work with MY password). I initiated the change. After receiving the email, sms: whatever password I choose in whichever combination of characters it still says the same error message "This password is weak. Use combination of digits, letters and symbols."
1 person found this review helpful
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Yettel Bulgaria
September 14, 2022
Hello. Thanks for the feedback. This is an unusual behavior of the Yettel app. In order to check the case closely, please send your mobile number, screenshot or video of the error and the version of the application installed on your device to yettel_support@yettel.bg .Thank you. -- The Yettel team
Nevena Leshtakova
June 29, 2022
Slow and unreliable. This is the first time I write a review of any sorts, however this app has me so infuriated that I just have to say something. The way it processes payments is sooooo slow. This month it took me 4 atempts in order to successfully register any payment. And it is not the first time. It also very frequently shows messages along the lines of "oops, something went wrong" and all functionality disappears.
8 people found this review helpful
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Yettel Bulgaria
August 17, 2022
Здравейте. Запознати сме с техническите ограничения и ктивно работим по подобряването на функционалността. При затруднение, свържете се с нас като пишете на yettel_support@yettel.bg. -- Екипът на Yettel
Nabil Nasr
September 13, 2022
App is not working, and when it does is really slow and the customer support is 90% of the time useless. When they don't speak English they just shut of the phone and you never get a call back most of the time. All I want is to receive the service I pay for. Perhaps better to get other phone and mobile services from other companies in Bulgaria
Did you find this helpful?
Yettel Bulgaria
September 14, 2022
Hello. We are truly sorry that you have encountered difficulties in using the services provided by Yettel. We would appreciate sharing your customer matters and request checkup assistance by our qualifies customer support team via https://www.yettel.bg/en/private/online-request or via phone number 123. Thank you in advance. -- The Yettel team.

What's new

You will find everything where it was. We fixed the journeys of roaming add-ons activations.