Minha Claro Residencial (NET)

Claro Brasil

About this app

This app will be deactivated soon.

All the services you need are now in the new Minha Claro app. Search for 'Minha Claro' here in the store and have the best self-service in the palm of your hand!

See what you'll find there:

CONVENIENT BILLING

In the Minha Claro app, you can view your payment status, generate barcodes, and create a second copy in PDF to share or pay whenever you want.

SUPPORT AND TECHNICAL VISIT
Identify and resolve problems with your products through the support option. If the problem persists, schedule a technical visit directly through the app.

An unforeseen event occurred? In addition to checking appointments, you can reschedule or cancel the visit from wherever you are.

AND THERE'S MUCH MORE:

Manage your Wi-Fi: change your network name and password.
Settings: choose how you want to receive your bill.
Benefits: access exclusive advantages for Claro residential customers.

We want to know your opinion! Don't forget to rate the new app and leave your comment.

Ratings and reviews

Worst internet experience ever. App makes no improvements. I bought 240 service. My chip from Tim provides faster speeds. In response to Claro's response below. I enter their app two or three times a day. The options to reset the wifi are limited. If there is an additional issue, it wants to schedule a technician; but the technician who comes say I should switch to OI; because the cable from Claro is too old and I shouldn't expect more than 7 MB when I contracted for 240. I finally called to cancel; of course they wanted to charge a fine for canceling. I reciprocated with an offer to fine them for not delivering what I paid for.

Absolute trash, all internet provider brands apps are trash but this one is the worse of them all, it's slow, crashes, infinite loadings, servers unavaible 90% of the time, "Try again later" ALL THE TIME, i tried to deunify my router and it says "unify network removed, congrats" just for it to NOT work, it says it's gixed but it isn't, it don't changes nothing, btw the technician visits area is all messed up, idk which team of incompetent programmers did it but it's garbage, -10 stars prolly

Horrific, the application is useless in practice, only serves when you should pay the invoice, other than that can not solve anything by the app. And very ironic that the biggest advertisement and that about auto service and digital invoice, which is by far the worst quality after the current customer service with "specialists", and this current "automatic" system. Do not presume more of app or attendants since it is useless to settle with either of them. I wish I could evaluate with -5 stars.

What’s new

Este aplicativo será desativado em breve. No novo app Minha Claro, você pode consultar a segunda via de sua fatura, obter suporte técnico e muito mais. Procure por 'Minha Claro' aqui na loja, acesse com os mesmos login e senha e aproveite todas as novidades.