Minha Claro Residencial (NET)

Claro Brasil

About this app

NET is now at Claro

Minha NET services can now be found at Minha Claro residential!

With the Minha Claro residential app you have self-service in the palm of your hand! Access key services quickly and easily.


See some of the features you will find here:

INVOICE

Do you want practicality?
In the Minha Claro residential App you can view the payment status of your invoices, in addition to issuing the barcode to pay them at any time. You can also generate and share the 2nd copy (PDF) of your invoice.

SUPPORT AND TECHNICAL VISIT

Identify and repair problems with your products through "I Need Help" and, if your problem persists, schedule an in-person visit with a technician.

Did an unforeseen event arise hours before the visit? No problem! In addition to checking the Visits already scheduled, you can reschedule or cancel them wherever you are.

AND ALSO

You can share or change the name and password of your Wi-Fi networks, configure how you receive your invoice, in addition to accessing the benefits that only Claro residential customers have.

We want to know what else you would like to have in the Minha Claro residential App. So please don't forget to rate us and leave your comment.

Access Minha Claro on your Wear OS device!

Pay your residential bill
Check the sign of your products

Ratings and reviews

Worst internet experience ever. App makes no improvements. I bought 240 service. My chip from Tim provides faster speeds. In response to Claro's response below. I enter their app two or three times a day. The options to reset the wifi are limited. If there is an additional issue, it wants to schedule a technician; but the technician who comes say I should switch to OI; because the cable from Claro is too old and I shouldn't expect more than 7 MB when I contracted for 240. I finally called to cancel; of course they wanted to charge a fine for canceling. I reciprocated with an offer to fine them for not delivering what I paid for.

Horrific, the application is useless in practice, only serves when you should pay the invoice, other than that can not solve anything by the app. And very ironic that the biggest advertisement and that about auto service and digital invoice, which is by far the worst quality after the current customer service with "specialists", and this current "automatic" system. Do not presume more of app or attendants since it is useless to settle with either of them. I wish I could evaluate with -5 stars.

Terrible. I canceled my plan due to undue charges and returned the equipment. Now they are unduly charging me to return the equipment that was already returned.

What’s new

A nova versão do aplicativo traz melhorias no desempenho, interface e ajustes para uma experiência mais rápida e estável. Além disso, implementamos atualizações de segurança, otimizações no consumo de recursos e muito mais. Fique de olho nas atualizações para não perder as melhorias e novas soluções que estamos preparando para você.