
Michael Miller
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I can't even order delivery from my favorite restaurant anymore. Outside the delivery zone now that they are off Doordash. Considering how lazy I am, this is a major detriment to my lifestyle ;). I now have to settle with something like McAllister's. Aside from that, I have some issues with the UX being a bit poor as you're adding in items to the cart, as well as increasing the # of items. Would also be nice to know BEFORE I spend 10 minutes setting up an order that I'm out of delivery range. My address was in once I gave location permissions. Perhaps a zone coverage map could be added as well, so we know where the delivery zones are. A google maps API key and some polygon draws would be a simple approach to it. The lists of available EBD locations are not sorted by distance. There's a few other minor issues that could be improved by increasing button sizes, and reworking the userflow a bit more. Some consideration to 508 practices, user experience, and some QA would be a good start (also there's still a test section and item listing). The rating is for the usability of the app + the fact that I can't order delivery anymore. If it were just for the app, I would give it two stars, as while it is still technically usable, it's just not a great experience for the user.
1 person found this review helpful

A Google user
EBD is great, but this is the worst food ordering app I've ever used. Please, please use a different system in the future. The app was very hard to use. I couldn't find the menu until I tried clicking the white box on the map, and I assembled a shopping cart. But, I put in my credit card info, clicked "save", and then there was no way to CHOOSE the credit card to use it. When clicking "place order" it kept saying pick a card. This app has one job -- take money -- and it completely failed!
7 people found this review helpful