With the “My A1” application it’s easy and simple: • Monitor your balance and optimize expenses • Control the remaining traffic, minutes and SMS • View accruals • Connect and disconnect services • Change tariff plan • Activate a new SIM card • Choose a dark or light theme • Top up balance • View order history in the A1 online store • Find the nearest A1 store • Be the first to know about the best offers from A1 • Activate a new SIM card • Connect eSIM • Transfer the number to the A1 network • Delete account
We are improving “My A1” every day to make it even more convenient and simpler. Stay tuned for updates and get better functionality. Any ideas on how to make the application even better? Share your feedback here or write to us at apps@a1.by.
Updated on
Aug 15, 2024
Communication
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
It doesn't work well at all. It is the slowest app on my phone. The company turns off its servers for maintenance without informating users about possible connection problems. I hope, app performance will be optimized as soon as possible.
57 people found this review helpful
A1 Belarus
March 26, 2020
Добрый день, Дмитрий! Если трудности работы приложения все еще сохраняются, пожалуйста, отправьте на почту apps@A1.by подробное описание проблемы, скриншоты, а также модель вашего телефона. Мы постараемся исправить это и помочь вам!
Команда Мой А1
Anton Seregin
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November 29, 2022
The app isn't working. Ussd request has got redirect me to use the app. How I can checkout my account's balance now? Upd: Full removing and installing again help to run app
10 people found this review helpful
A1 Belarus
November 29, 2022
Hello! We're sorry you're having difficulty using the app. If the situation is still relevant, then to resolve your issue, please send an email describing the situation and indicating your phone number, version and model of the device to apps@a1.by. Team My A1
Alexei Daineka
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July 5, 2022
Program crashes with Unknown error! Update: program starts to work, after complete uninstall and reinstall from scratch.
8 people found this review helpful
A1 Belarus
July 5, 2022
Good morning! We’re sorry that you have difficulties using the app. If the situation is still relevant, send an email describing the situation and indicating the phone number, version and model of the device to apps@a1.by. Team My A1
What's new
В данном обновлении мы исправили несколько ошибок. Теперь пользование приложением станет еще удобнее. Команда Мой А1.