
Riley
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update May 2026 - re-downloaded, still crashes nearly immediately, even on new phone with everything updated. app crashes immediately when trying to zoom in or click on anything. clearing cache and reinstall did not work. please fix this vital tool. on android running the latest updates and app version (which hasn't been updated since early 2025)
3 people found this review helpful
Province of British Columbia, Canada
June 2, 2026
You may need to update your version of Chrome and Android System WebView. The video below explains how to update Chrome and Android System WebView, which may resolve the issue. Please contact us at fireinfo@gov.bc.ca if the issue persists.
https://youtu.be/JLTK_Z2VjWY?si=ulHyDqh_ysXj3E_Q

Maurice Greenwood
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UPDATE. I emailed the support contact, their suggestion of enabling & updating Google Chrome worked, this fixed the broken map zooming function. Old Review:"Horribly slow & glitchy, map zoom doesn't work like it used to. Thankfully the website works as this app has been ruined."
2 people found this review helpful

Nurek G
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Maps are useless. Can't zoom in on an area or move around the screen. I'd expect a 2024 quality app in 2024, not a 2006 app. UPDATE 2026.04.02 Same nonsense. If you cannot build a functioning app, just forget about it. pure garbage
6 people found this review helpful
Province of British Columbia, Canada
June 2, 2026
If you're running into issues with the app, making sure your device is up to date (including Chrome and Android System WebView) often helps. We’ve also created a short Android troubleshooting video you can follow. For additional support, please contact us at FireInfo@gov.bc.ca.
https://youtu.be/JLTK_Z2VjWY?si=1MUKJqI1UsZ80HbM