Dialogue

Dialogue

About this app

Don’t have access to Dialogue? Ask your employer to schedule a demo by visiting our website.

Dialogue is the largest virtual healthcare clinic in Canada that gives you and your family access to healthcare professionals for non-urgent medical issues and health concerns. Consult our team of licensed doctors, nurse practitioners, nurses, and healthcare professionals by chat, audio or video at home, at the office or on-the-go. You can also renew prescriptions with free home delivery, and get referrals for medical specialists, lab tests, and more.

Dialogue is your go-to medical resource for:

• Headaches
• Allergies, colds, flu and nasal congestion
• Painless eye issues (eye stye, pink eye, etc.)
• Infection of the upper respiratory tract (sinusitis, rhinitis, etc.)
• Mild or known gastric issues
• Mild infection of the digestive system
• Asymptomatic sexual health
• Genito-urinary infection in women
• Breastfeeding support and related infections
• Dermatologic infections and eruptions (rash, hives, eczema, etc.)
• Minor cuts or bites
• Thyroid issues
• Common mental health issues (depression, anxiety, stress, fatigue, insomnia, etc.)

And to:
• Get referrals for medical specialists & lab tests (radiology, etc.)
• Renew medical prescriptions
• Provide family members with access to Dialogue

Healthcare is everything. Don’t settle.

Ratings and reviews

The app itself is rather glitchy and slow. You can't leave the app during teleconsults either which means you need somewhere else for info. The speed is nice, but the nurse I was matched with honestly looked and behaved like AI for half the conversation and was dressed as if she was in a mental health ward as a patient with a glitchy computer background. Next nurse I was matched with did not have sufficient gender affirming care training or general knowledge. Disappointing but will use if urgent

App regularly freezes. Impossible to speak to an actual qualified Dr, always a nurse practitioner who just doesn't have the required training to properly support the majority of problems. Referrals are almost impossible, with them claiming they must 'see you in person' and then link to walk in clinics. If I wanted a walk in, i'd go there and sit there for a few hours. Defeats the whole purpose of this app and it's usage. Really cannot rate Dialogue service or the app.

Great concept but lots of bugs. Me and my gf are both trying to use it from recent Pixel phones and some things are broken. The messaging section of the app in particular (if you write more than one line of text, the "send" button becomes unclickable under already sent messages) etc.

What’s new

This update brings important improvements to make your healthcare journey even smoother.