Edmonton 311

234 reviews
Content rating
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About this app

Report potholes and graffiti from anywhere in Edmonton using your mobile phone!

With the 311 app, you can report: Potholes, Damaged sidewalks, Damaged trees, Litter, and Graffiti.

By clicking "Install", you give your consent to all future updates and upgrades of this app.
The City of Edmonton is asking for your consent in order to provide these future updates and upgrades to you if you download this app. The City of Edmonton can be found online at edmonton.ca. You can withdraw your consent at any time by removing the app from your device.
Updated on
Feb 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

222 reviews
Ryan Jacques
May 25, 2024
This app is a real shame for such a great and essential service. The location picker is practically broken, it often won't even register a location, and if it does it takes minutes to load the correct address. Even worse, submitting requests fails the majority of the time, it just keeps spinning and forces me onto the 311 website which performs significantly better. How many requests are missed because the app can't handle submitting them? Completely unnacceptable and not accessible, fix this
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April 16, 2024
When I make a report I need to put a location but half the time it puts a wrong location. The map function is bad. So I tried to delete my previously posted case, but there is no delete function either. It seems like the app only accept certain number of claims and I ended up not being able to post a real case with real address.
4 people found this review helpful
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Snow Queen
June 25, 2023
The app is really good when it works! The biggest issue is the address location tool... more often than not, incorrectly pinpoint the wrong location you're at! It puts you next door; across the street, or simply doesn't load at all. When you try to correct it by manually entering your address, it always reverts back to the incorrect address, and you have to call in your complaint or log out and try again. It is a great way to log a complaint that doesn't require immediate attention, though.
8 people found this review helpful
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What's new

Changes to UI and emails

App support