
MACK1870
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literally doesn't work. won't even let me log in. just says oops, something went wrong. we're experiencing unexpected technical issues. check back again later. well it's later now! and they're still having unexpected issues. maybe you should expect them by now. banner at the top about a more secure login process is really funny to me. they managed to make it so secure they've even locked out their clients. that's really inconvenient for me but I'm sure it's very convenient for their bottom line!

Jen Oween
Upon attempting to launch, it tells me I have no internet connection and to check my WiFi. Except that I'm listening to a podcast while trying to open the app so internet isn't the problem. As another user said, everything is a micro service and the UX needs a LOT of work. This app seems like it was built for people in the accounting department instead of the clients. Do better.
2 people found this review helpful

Fred Dilkes
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I found what I was looking for but .. the app is not especially user friendly .. pages are awkward navigate. it struggles to switch between dental and medical coverage. whatever you do, keep a pen and paper handy. it seems to have many unexpected biometric sign in steps. ... the app is a decent last resort but it might be easier just to use a laptop browser.
2 people found this review helpful