Manulife Mobile

The Manufacturers Life Insurance Company

About this app

Manulife Mobile is the only app you need to manage your Group Benefits and Group Retirement plans with Manulife.

The fresh, intuitive design gives you access to your Manulife Benefits and Retirement plans quickly and easily. For even easier access you can use Android™ Fingerprint authentication.

As a Group Benefits plan member, you can:

• submit your claims
• review recent claims and payment information
• see your benefit balances
• access your benefits card and load it to your Android Walletpasses compatible application
• find health care providers in your area with directions on how to get there
• search My Drug Plan for a drug and find the lowest cost alternative
• find places to get your prescriptions for less with Pharmacy Savings Search

As a Group Retirement and VIP Room plan member, you can:

• check your savings totals and plan details
• review your recent activity
• view all contributions made to your plan
• see your rates of return

Rest assured, your personal data is always kept confidential and encrypted. You’ll need valid sign in information to use the app. Register directly from the app or at https://www.manulife.ca/.

Forgot your password? No problem. Quickly reset it and you're on your way. You can find more information at https://www.manulife.ca/mobile.

Please note: Some employer plan designs may limit the features available to employees.

The Manufacturers Life Insurance Company (Manulife)

Ratings and reviews

WHEN it works, it works lol... But most of the time there will be some kind of error that prevents me to submit my claim using this apps. And it never worked for me to attach any supporting documents. If I simply want to view previous claimed amount, or even to search up a drug with its DIN, it's a simple and fast way to do so. But really, the submission function almost never worked. I was lucky enough to have it worked maybe a few times in the past years. I gave the two stars for those times when I truly experienced how convenient it could be to submit a claim just like that with an app lol...makes it all the more disappointing when it doesn't work :(

Old version was ok but the updated app is not usable at all, nothing loads except the home page which just has the menu, every tab shows an error message "sorry, we can't show you this feature right now, we're working on getting it back online". I can't see my claims (only showing claims from 3 years ago), can't see my benefits card, can't check my balance, can't do anything. Web app is also useless, can't get past the plan ID page.

UPDATE 08/04/2024: The updated app doesn't even let me try to submit a claim, as the "Attach Documents" button doesn't work. You've somehow managed to make the app even worse, NM. The worst app I've ever used. Every time I try to submit a claim, I have to enter several pages of information, attach invoices, and after I click Submit at the last step, I get the message, "Sorry! Something went wrong. Try again later." Every. Single. Time. Would give zero stars if I could.

What's new

- Bonus Election
- Bug fixes